N
Nicholas
9 Aug 2024 - 11 Aug 2024
reviewed on hcom
5 out of 5 stars
Hotel was excellent, no complaints,just a few suggestions that family room had no usb plug sockets. Breakfast was ok, no selection of eggs only scrambled on offer, and no fresh fruit bowl, only bananas and oranges.
M
Michael
28 Jul 2024 - 29 Jul 2024
reviewed on hcom
5 out of 5 stars
Weather was lovely but because kids were off school kids football team their running around at night staff good
S
Susan
23 Jun 2024 - 24 Jun 2024
reviewed on expedia
3 out of 5 stars
Room was clean and tidy 👍 and my kids loved the swimming facilities 👍
Some of the staff wasn’t very helpful (not all )!!!
Breakfast is okay but dinner was awful!!!
L
Laura
25 May 2024 - 26 May 2024
reviewed on expedia
5 out of 5 stars
Great pool, family friendly, very clean, staff lovely, both on front desk and at the bar
J
John
11 May 2024 - 12 May 2024
reviewed on hcom
3 out of 5 stars
Bathroom light did not work and maintenance don’t work weekends.
A lot of travellers were staying in hotel that weekend kids running wild.
N
Natalie
9 Feb 2024 - 10 Feb 2024
reviewed on hcom
3 out of 5 stars
Club room was right outside the lift so very noisy. Also there was a huge gap under the door. Check out was 11 oclock but we were woken up suddenly by housekeeping knocking on the door at half 9! This was a rare night away from kids and getting a lie in so was not happy with that.
K
Konstantinos
8 Dec 2023 - 10 Dec 2023
reviewed on hcom
5 out of 5 stars
I dont have any complaints to make! They gave us a family room even though i booked for a double room, probably because they saw we had a baby with us. They also put as on the very first room on the first floor which was really convenient for us, as we had many things to carry. Check in and check out as smooth as possible. The room was spacious, clean with allthe basic amenities.
d
damian
24 Jun 2023 - 25 Jun 2023
reviewed on orbitz
5 out of 5 stars
The greatest hotel in Tyne and Wear..Shiremoor etc..Fantastic rooms,extremely spacious comfortable and absolutely quiet..The bar/restaurant is fantastic..nice and relaxing..Big tvs and cinema like seating,for a great sport occasion..Staff are amazing,confident and extremely pleasant and helpful..Pool gym facilities are out of this world..Great to have a break,date night or few days away with the family..They cater for all ages..The Starbucks has out of this world drinks and pastries etc..Food i s wonderful,drinks great and as a gym member 20 percent off..Best sleep ever..Parking exceptional and close by to other nightlife events..They host exclusive parties etc..Well worth a night or ten there..Five out of five..The meet and greet staff are beautiful and very prof..
T
Tony
17 Jun 2023 - 18 Jun 2023
reviewed on hcom
4 out of 5 stars
Apart from getting a noise complaint when we were asleep this is an all round great hotel. Staff were friendly rooms and pool was great for kids
S
Simon
26 Nov 2022 - 27 Nov 2022
reviewed on hcom
5 out of 5 stars
We stopped here for a weekend of shopping and eating out in Newcastle with family. The price was good, the accommodation excellent and plenty of helpful staff in hand too.