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Mama Shelter London - Shoreditch

4 star hotel
9/10 Excellent
(739 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Mama Shelter London Shoreditch is a stylish hotel that's great for families. While the restaurant service can be inconsistent, families consistently praise the helpful and friendly staff, the excellent food with large portions and great value, and the convenient location. The hotel also offers upgrades which can provide additional bathrooms, a definite plus for families with teens.

Guest highlights

Helpful and friendly staff
Excellent food, huge portions and great value
Convenient location
Room upgrades with additional bathrooms

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.

Nearby attractions

In the entertainment district, Mama Shelter London - Shoreditch is in Shoreditch, a neighborhood in London with good shopping. Travelers eager for a bit of culture can stop by Barbican Arts Centre, while those who have shopping on the agenda may want to visit Columbia Road Flower Market and Brick Lane. Check out an event or a game at ExCeL Exhibition Centre, and consider making time for Sky Garden, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping and winery tours. Guests appreciate the hotel's convenience to public transportation: Bethnal Green Underground Station is 11 minutes by foot and Bethnal Green Overground Station is 14 minutes.

Popular amenities

Family friendly

Arcade/game room
Laundry facilities
Mini-fridge

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Continental breakfast available for a fee daily 7:00 am–11:00 am: gbp 18 for adults and gbp 8.5 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Arcade/game room
Fitness center
Karaoke

Outdoor

Terrace

Conveniences

Elevator
Gift shop/newsstand

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airports

Airplane
London City Airport
9 km from this hotel
London Heathrow Airport
28 km from this hotel
London Gatwick Airport
43 km from this hotel
map

Reviews that mention...

Family Reviews

for Mama Shelter London - Shoreditch
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

17%

4 star reviews

83%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mama Shelter London - Shoreditch

Latest reviews (6)

B

Benjamin

18 Jun 2024 - 27 Jun 2024
reviewed on expedia

4 out of 5 stars

Mama Shelter Shoreditch seemed to me like a pretty good hotel run by a bunch of well meaning current and former club kids, who really are all sweet and friendly. Some things to know: It’s not really in Shoreditch, it’s Cambridge Heath; the restaurant and lounge are oddly like a coworking center; the staff are great as stated but also sometimes struggle heavily with basic hotel and restaurant operations. Don’t stay (or eat) here if you’re easily frustrated. Do stay here to be in a pretty convenient place that’s quieter than the glam decor suggests. The neighborhood is lovely, a little off the beaten path for the East End.
N

Nicola

8 Apr 2024 - 10 Apr 2024
reviewed on expedia

5 out of 5 stars

We had a fantastic stay during the Easter break (2 adults/2 children) the staff were extremely helpful and friendly. We received an upgrade on our booking which was a blessing to have an additional bathroom with 2 teen girls. Mama got that memo!! Food in the hotel was excellent, huge portions and great value. Loved the decor. We felt we were in walking distance to where we wanted to be. Can’t wait to stay again.
J

Jan-Frederik

10 Aug 2023 - 17 Aug 2023
reviewed on expedia

4 out of 5 stars

Small cozy room with everything that was needed, except a wardrobe. Great breakfast. Members were all kind and helpful. Overground around 5-7 min walk, underground around 10-15 min away, all in all a good connection to the city via public transport. Definitely also recommendable with kids. I really enjoyed our stay!
A

10 Oct 2024 - 11 Oct 2024
reviewed on hcom

4 out of 5 stars

Hotel is modern and nice. Rooms are basic, for the family room you’re in the basement with no natural light or windows, but for a bed it’s good enough.
A

29 Dec 2023 - 31 Dec 2023
reviewed on hcom

4 out of 5 stars

Loved our stay at Mama Shelter however the service in the restaurant/bar was incredibly disappointing. On both evenings we felt that we were bothering the staff by asking to order some food and drinks. On the second night specifically we were ignored by wait staff for 20 minutes. Feeling invisible in a restaurant is never nice. I had to order myself from the bar, set the table, pour water and we were still charged service charge for two appetizers... really left a sour taste. The restaurant was not closed as another couple came in after our food arrived with a child and were given full service on the next table. Won't be returning because of this. Apart from that, rooms, reception were great.
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