The Zetter Townhouse Marylebone

Nice little eccentric place in a good location. Great if you're looking at a departure from the normal Hilton, Hyatt, Marriott style hotel. Only cons are it seemed a bit short staffed, the bluetooth thing in my room didn't work and other intergrated tech tidbits werd a bit too complicated. Also the room was a bit small for the price. You can stay in junior suite at The Gore, which is twice the size, fpr the same price. Would stay again.

We stay in London often and wanted to try the Zetter for the location to restaurants and shopping. The location on a quiet street is good. Our check in was just ok, the staff were busy with afternoon teas and we didn't get a good review of the room. We were in a junior suite on the first floor facing the street, direct noise when we'd requested a quiet room. The decor was tired rather than stylish, not worth the rate we paid. The huge artwork jarring and ugly. The lighting was difficult, especially for a woman to get ready for 3 important important functions that we attended. Using a hair dryer was impossible, no mirror near the bathroom. The wardrobe storage and attached mirror were awkward. The standing lamps had shades falling off. The breakfast wasn't good, inedible porridge. The staff were fine but the service lacked a professional, confident approach. The public spaces were really attractive and special and we feel the room we stayed in needed updating.

Extremely charming and spacious junior suite. Furniture and decor are exquisite. Nice bathroom, and lighting options . Staff are very helpful. Area convenient without being overly busy. Walkable to Hyde Park, Selfridges, Oxford Street. Only 5 min walk to Marble Arch underground. I would certainly stay here again .

Really enjoyed our stay here. Perfect location for getting around and enjoy the immediate area. The rooms are small and when we found it was too tight for 2 adults and 1 small child, they offered to move us to an accessible room for free. Had tea here as well which was lovely. Great service all around. Only 2 things that could have been better is the pillows are very thin and the water pressure is very light.