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London Marriott Hotel Marble Arch

4 star hotel
Connecting rooms
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The London Marriott Hotel Marble Arch offers a convenient location for families visiting London, being close to many attractions and public transport. While some reviews mention that rooms could benefit from modernisation, many guests praise the hotel's cleanliness, friendly staff, and the varied breakfast buffet. The hotel's central location makes it easy to explore the city.

Guest highlights

The friendly and helpful staff
The varied breakfast buffet
The convenient location, close to attractions and transport links

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.

Nearby attractions

London Marriott Hotel Marble Arch is located in London City Centre, a neighborhood in London, and is in a shopping district and near a metro station. Buckingham Palace and Big Ben are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: wifi (gbp 9.00 per day)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee weekdays 6:30 am–11 am: gbp 20.00 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Transfer shower
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas
Fireplace in lobby
Renovated entire property - january 2017
Tv in lobby

Nearest Airports

Airplane
London City Airport
15 km from this hotel
London Heathrow Airport
21 km from this hotel
London Gatwick Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for London Marriott Hotel Marble Arch
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

7 reviews

Review data

5 star reviews

43%

4 star reviews

29%

3 star reviews

14%

2 star reviews

0%

1 star reviews

14%

We have selected a sample of reviews which reflect what families have said about London Marriott Hotel Marble Arch

Latest reviews (7)

R

Raymond

5 Jun 2024 - 9 Jun 2024
reviewed on expedia

3 out of 5 stars

I booked a king, on arrival none was available but they didnt tell me that. They claimed I was to be put in a bigger family room with a queen and clained it was an "upgrade". When I saw the room I immediately asked to be moved to what I did actually book, they had to come clean. Admitted they didnt have one but would move me first thing the next day and add 10,000pts to my Bonvoy as an appology. I did get the room move late afternoon the next day but never received the promised points for the inconvenience. Sloppy service from a Marriott. Asid from that the hotel is well located and whilst old, it is well maintained.
W

William

15 Feb 2024 - 18 Feb 2024
reviewed on hcom

5 out of 5 stars

Very pleasant, clean and friendly hotel about 5 minute walk from Marble Arch. Staff were very helpful and breakfast was a nice variety of food in a buffet style. Clean hotel and rooms cleaned daily. Overall it helped to make a wonderful trip away for my family.
B

Brice

4 Nov 2023 - 5 Nov 2023
reviewed on hcom

4 out of 5 stars

Short family weekend in London Outstanding staff and location, the could use a fresh up. Everything is fine but a bit outdated.
N

Noman

13 Aug 2023 - 14 Aug 2023
reviewed on hcom

1 out of 5 stars

Overpriced hotel and extremely dated rooms. The had a large portable noisey portable AC unit in the room that needed a duct to go outside via a window. I was with my four year old child and this was extremely difficult room to stay in due to the noise. The window had to be left open for that duct. When I went down to ask them to change the room they said nothing available. The only positive thing in this hotel was the breakfast buffet. Would never recommend this hotel to anyone. In conclusion, I was glad that I was only there was one night.
h

haewon

1 Apr 2023 - 3 Apr 2023
reviewed on travelocity

4 out of 5 stars

Bus stop was crossed street but underground station was 20 minutes walking distance which you spend additional time to final destination. It may not easy to trip with kids. Otherwise, hotel was cute and employee was nice.
I

Irving

25 Mar 2023 - 28 Mar 2023
reviewed on hcom

5 out of 5 stars

Great location close to the most important attractions in London. Very close to bus stops and metro to move to other parts of the city. They were very friendly and allowed me to early check in at 12:00 noon after my 7 hours trip from the USA. That allowed my family to rest at least for 3 hours before going out recharged! Very nice staff.
L

Lakeisha

15 Jul 2022 - 17 Jul 2022
reviewed on travelocity

5 out of 5 stars

What I love the most about this hotel was their quickness of service. When my family and I arrived, as soon as they saw the taxi them came and opened the door and welcomed us. Check in was seamless. Their bedding is soft and comfortable. I really wished that I could have taken the whole bed with me. You won’t have no issues with this hotel. It’s worth your funds.
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