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Frederick
8 Jun 2024 - 9 Jun 2024
reviewed on hcom
5 out of 5 stars
This is my second time visiting this hotel, and I am extremely pleased with the experience. The exquisite surroundings and attention to detail are truly remarkable, and the excellent service provided by the staff is commendable. I highly recommend this hotel for both business and leisure travelers. The amenities offered, such as the family well-being program, swimming facilities, and educational activities for children, make it an ideal destination for families with young children. Despite the fact that this may be the last time my daughter is able to travel due to her upcoming surgery, this hotel has provided us with cherished memories that will last until we are able to travel again. I highly recommend this hotel to anyone seeking a luxurious and memorable experience.
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Graham
19 Apr 2024 - 21 Apr 2024
reviewed on hcom
5 out of 5 stars
Absolutely fantastic stay in every respect. The room, service and location. On particular, Hamed the porter was impeccable and couldn't have done more to help set up our room with 2 young babies. Thanks to all the staff
R
Russell
28 Mar 2024 - 1 Apr 2024
reviewed on expedia
5 out of 5 stars
We are a family of 4, we loved the location, very convenient to the transport for around London. Food options were plentiful in the area. Will definitely be staying again in our return to London.
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Lisa
25 Dec 2023 - 3 Jan 2024
reviewed on expedia
5 out of 5 stars
The Pan Pacific London is truly an outstanding establishment. Boasting a modern and elegant ambiance, the hotel exudes a sense of newness in every aspect. Impeccable quality defines every detail of this remarkable property.
The staff at the Pan Pacific London are not just attentive; they are genuinely thoughtful, anticipating and meeting every possible need. The level of service offered here stands out as one of the finest I've experienced in my travels across various five-star hotels worldwide.
However, it's important to note that my experience was slightly marred by the restrictive hours set for the children's swimming pool. Operating only from 9-11am and 3-5pm on weekdays, and 7-9am and 4-6pm on weekends, these limited hours proved to be somewhat inconvenient. For families with children, especially those looking forward to utilizing the pool, this schedule may pose challenges, requiring them to adjust their London plans accordingly. If the pool is a significant factor in your choice of accommodation, it might be worth exploring other options such as the Mandarin, which doesn't impose such restrictions on children's pool access.
Despite this minor drawback, the Pan Pacific London remains an exceptional choice for those seeking a luxurious and high-quality stay in the heart of the city.
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Tracy Diemer
23 Dec 2023 - 30 Dec 2023
reviewed on expedia
5 out of 5 stars
Efficiently well run
The people were exceptional at hotel
Modern room and spacious for family of four
A
Aaron
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
Perfect stay, let me say again —- perfect stay. I am finishing up five night here with my 4 yo son and the Pan Pacific staff are treating us like the royal family. We may just need to move in full time. It’s a rarity for me to have zero constructive feedback but I have zero constructive feedback. Room is turned twice a day by an amazing cleaning staff. Keep doing what you’re doing!!
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Arjun
14 Aug 2023 - 17 Aug 2023
reviewed on expedia
5 out of 5 stars
Great service and staff! Would definitely recommend to friends and family. Travelled with an infant and toddler and this was a family-friendly hotel.
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Mary
31 Jul 2023 - 5 Aug 2023
reviewed on expedia
5 out of 5 stars
The beds were super comfortable. The room was clean and neat. My kids just loved it. Excellent stay we will visit again.
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Amanda Creasey
9 Aug 2023 - 10 Aug 2023
reviewed on hcom
5 out of 5 stars
Fabulous! Took care of the children’s needs very well.
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Camilo
7 Jul 2023 - 12 Jul 2023
reviewed on expedia
5 out of 5 stars
Fantastic luxury hotel and very family friendly