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NYX Hotel London Holborn by Leonardo Hotels
4 star hotel
8.8/10 Excellent
(1005 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
NYX Hotel London Holborn is a stylish and conveniently located hotel, perfect for families visiting London. While some rooms may be on the smaller side, the hotel offers comfortable accommodations and is within easy walking distance of popular attractions like Covent Garden and the theatre district. Families will appreciate the large swimming pool, and the friendly staff are known for their helpfulness and thoughtful touches like complimentary sweets and lollipops for children. While some guests noted minor issues with room service and air conditioning, the overwhelmingly positive feedback points to a generally pleasant family experience.
Guest highlights
The large swimming pool is a hit with kids.
The hotel's central location makes it easy to explore London's attractions.
The friendly and helpful staff, known for going above and beyond.
Sweet treats for children, such as sweetie bags and lollipops.
About the hotel
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Nearby attractions
NYX Hotel London Holborn by Leonardo Hotels is located in London City Centre, a neighborhood in London, and is in a shopping district and near a metro station. The British Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include St. Paul's Cathedral and London Eye. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Holborn Underground Station is 3 minutes by foot and Russell Square Underground Station is 8 minutes.
Popular amenities
Family friendly
Indoor pool
Laundry facilities
Snack bar/deli
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
1 restaurant
24-hour room service
Buffet breakfast available for a fee 7:00 am–10:00 am on weekdays and 8:00 am–10:30 am on weekends: gbp 23 per person
Coffee/tea in common area(s)
Spa
2 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - swedish
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Things to do
Access to nearby health club
Aerobics classes
Fitness center
Full-service spa
Indoor pool
Pilates classes
Sauna
Steam room
Yoga classes
Conveniences
Elevator
Free newspapers in lobby
More
Designated smoking areas
Tv in lobby
Nearest Airports
London City Airport
12 km from this hotel
London Heathrow Airport
24 km from this hotel
London Gatwick Airport
41 km from this hotel
Reviews that mention...
Family Reviews
for NYX Hotel London Holborn by Leonardo Hotels
4.5 out of 5 stars
11 reviews
Review data
5 star reviews
- 64%
4 star reviews
- 27%
3 star reviews
- 0%
2 star reviews
- 9%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about NYX Hotel London Holborn by Leonardo Hotels
Showing 1 - 10 of 11 reviews
Latest reviews (11)
S
Stacey
17 Jun 2024 - 21 Jun 2024
reviewed on expedia
4 out of 5 stars
Beautiful hotel in a very convenient location. We travelled with 2 teenage children. The front desk and concierge staff were amazing and helpful. The bar staff were wonderful. The room was clean, comfortable and quiet for a city hotel. The only reason for 4 stars is our room was not ready at 3 and it took a while to get into the room. Also our room was never serviced until we requested it.
G
Gwyneth
17 May 2024 - 19 May 2024
reviewed on expedia
4 out of 5 stars
Property was very funky, complimentary sweets, popcorn and small selection of drinks in the mini bar. Loved the decor, great cocktails, swimming pool was big, walking distance to the theatre, Covent Garden and lots of restaurants. Suitable for families. Parked at Brunswick Square car park and this was good also.
J
John
13 May 2024 - 15 May 2024
reviewed on hcom
5 out of 5 stars
Staff were amazing, friendly and very helpful. Extra special mention to Gregory and Stellio who went above and beyond! Lovely touches for the children - sweetie bags on arrival and lollipops left in rooms. Easy walking distance to Covent Garden. Would definitely stay again. (Actuating again next week!) ⭐️⭐️⭐️
A
Adi
10 Apr 2024 - 16 Apr 2024
reviewed on hcom
5 out of 5 stars
Great location, great stuff.
The pool is really nice for kids
M
Mark
13 Apr 2024 - 14 Apr 2024
reviewed on hcom
5 out of 5 stars
Room was stylish and very comfortable. We were only there for the one night but the hotel was lovely with very friendly staff. We will be recommending to family and friends
I
Irina
21 Mar 2024 - 22 Mar 2024
reviewed on expedia
5 out of 5 stars
The hotel is in a convenient and central location. It was one of the few properties in the area with two beds to accommodate a family of four. Although the room was on a small side - to be expected in London. It was a good option for a one night stay. The staff were friendly and helpful.
l
lior
7 Dec 2023 - 9 Dec 2023
reviewed on hcom
2 out of 5 stars
Air conditioning was not working properly. We approached the front desk twice, they didn’t do nothing.
Cleaning service didn’t happen, we asked why they sent someone at 17:00 to clean the room. She opened the room while we were there without checking first.
Looks like this hotel is managed by kids.
I’m visiting London frequently, that was the worst I got. To be fair, the bed is great and very comfortable. No hot water and no water pressure. Embarrassing for a 450$ a night.
W
William
10 Sept 2023 - 12 Sept 2023
reviewed on hcom
4 out of 5 stars
Nice stay for family reunion.
Everything excellent except roof top bar not open Sunday, Monday or Tuesday which were the days we were there.
Also no late bar for guests.
j
jeffrey
13 Aug 2023 - 17 Aug 2023
reviewed on orbitz
5 out of 5 stars
Great proximity to all things London! Our family has a lovely trip! Thank you!
G
Gina
3 Jul 2023 - 6 Jul 2023
reviewed on orbitz
5 out of 5 stars
Great overall. Family of 4 with kids. Would stay here again.
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