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Montcalm East, Autograph Collection

5 star hotel
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Montcalm East, Autograph Collection is a stylish and modern hotel that's great for families. Families appreciate the spacious junior suites, which are perfect for a family of three. The hotel provides kids' toiletries and even a popcorn maker in the room, a fun touch for younger children. Guests also highlight the helpful and accommodating staff and the convenient location near a tube station in a vibrant, yet not overly touristy, area of London. While some guests experienced issues with air conditioning and room allocation, many praise the overall experience and the convenient access to the pool and spa facilities.

Guest highlights

The spacious junior suites, perfect for families of three.
The kids' toiletries and in-room popcorn maker.
The helpful and accommodating staff.
The convenient location near a tube station in a cool, non-touristy area.

About the hotel

This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

Montcalm East, Autograph Collection is located in London City Centre, a neighborhood in London, and is near a metro station. Tower of London and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Tower Bridge and The Shard. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena. Guests love the hotel's convenience to public transportation: Old Street Underground Station is 3 minutes by foot and Moorgate Underground Station is 13 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
English breakfast available for a fee weekdays 6:30 am–10:30 am: gbp 24 per person
Room service available

Spa

Body scrubs
Body treatments
Body wraps
Facials
Massage - hot stone
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Accessible bathtub
Grab bar in bathtub
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Handrails in hallways
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible bathroom vanity
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
10 km from this hotel
London Heathrow Airport
26 km from this hotel
London Gatwick Airport
42 km from this hotel
map

Reviews that mention...

Family Reviews

for Montcalm East, Autograph Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

17%

2 star reviews

0%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Montcalm East, Autograph Collection

Latest reviews (6)

A

Alex

20 Oct 2023 - 22 Oct 2023
reviewed on hcom

5 out of 5 stars

Great stay at the Montcalm east. Super efficient and helpful staff at Check in. We only booked 20 mins before we arrived and that didn’t fluster them. Modern style, interiors modern facilities. We were given kids toiletries and a popcorn maker with kernels to make popcorn in the room which our 4 year old loved. Pool and spa facilities great to have. Good offer for breakfast. Staff very friendly. Would stay again
R

Richard

20 Aug 2023 - 21 Aug 2023
reviewed on expedia

5 out of 5 stars

Great stay here with our family. The staff was very accommodating and friendly. The location is great - near a tube station and in a cool area that is not overly touristy (Shoreditch). Highly recommend the family suite setup with two adjoining rooms. Lots of restaurant options in the area.
G

Grace

17 Jun 2023 - 18 Jun 2023
reviewed on hcom

5 out of 5 stars

We had a great stay. We arrived early and the staff were more than happy to let us check into our room which is always much appreciated. We stayed in a junior suite and it was perfect for the 3 of us.
J

Jerome

Invalid Date - 9 Jan 2023
reviewed on expedia

1 out of 5 stars

Air conditioning did not function properly. Had to change room during the night and had to make the beds for my children myself in the middle of the night. Personnel did not help and only offered a free breakfast to compensate…
J

Jason

7 Jan 2023 - 9 Jan 2023
reviewed on hcom

5 out of 5 stars

Stayed in the junior suite. The room is spacious and has a good view. One of the most comfortable beds to wind down on, with sky tv to go along with it. The pool, gym, suana are just additional benefits of this great hotel.
A

11 Feb 2023 - 12 Feb 2023
reviewed on hcom

3 out of 5 stars

Room type booked was not allocated on arrival. Hotel chosen as it had a spa with set timings for children to access the pool. This was not adhered to, as a consequence, spent the morning in the hotel room as spa area was too noisy.
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