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Holmes Hotel London

4 star hotel
Connecting rooms
9.4/10 Exceptional
(591 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Holmes Hotel London receives excellent family reviews, consistently praised for its superb service and spacious rooms. Families appreciate the convenient location, close to Baker Street tube station and attractions like Madame Tussauds. The hotel's commitment to accommodating families is highlighted by guests, with many mentioning the friendly and helpful staff going above and beyond. While some mention lukewarm breakfasts on occasion, the overwhelmingly positive feedback points to a hotel that prioritises a comfortable and enjoyable stay for families.

Guest highlights

The exceptional and friendly service from all staff members.
Spacious family rooms and upgrades provided.
The convenient location near Baker Street station and Madame Tussauds.

About the hotel

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.

Nearby attractions

Holmes Hotel London is located in London City Centre, a neighborhood in London, and is in the entertainment district and near a metro station. Hay Hill Gallery and The Wallace Collection are cultural highlights, and travelers looking to shop may want to visit Baker Street and Marylebone High Street. Looking to enjoy an event or a game? See what's going on at O2 Arena or ExCeL Exhibition Centre.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Buffet breakfast available for a fee weekdays 6:30 am–10:00 am: gbp 18.50 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Things to do

Fitness center

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Fireplace in lobby
Renovated entire property - may 2019
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London City Airport
15 km from this hotel
London Heathrow Airport
22 km from this hotel
London Gatwick Airport
41 km from this hotel
map

Reviews that mention...

Family Reviews

for Holmes Hotel London
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

29%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holmes Hotel London

Latest reviews (7)

Ö

Ömer

24 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

A really great Hotel with lovely service. This hotel is very highly recommended for families.
P

Paul

8 Dec 2023 - 10 Dec 2023
reviewed on hcom

4 out of 5 stars

Asked for rooms close together as a friends and family celebration, in advance . It was great this was accommodated and got the short break off to a great start. Overall the service was great. Hotel was spotlessly clean. Would have given 10/10 but two cooked breakfasts were served lukewarm on the Sunday.
A

Amit

12 Aug 2023 - 13 Aug 2023
reviewed on expedia

5 out of 5 stars

Excellent property close to Baker St tube station and Madame Tussaud’s. Very clean throughout and spacious rooms. We had a family room and were upgraded. A special mention must go to the manager, Ben. His attention to detail made the stay extra special and we are looking to book here again very soon.
S

Sanjay

28 May 2023 - 29 May 2023
reviewed on hcom

5 out of 5 stars

Superb hotel with amazing staff, from check in to check out nothing was too much, even at 2am for a bottle of water :) and cant thank them enough for making the trip as stress free as possible, we had 2 small children. We arrived and was promptly met with the most friendlist reception team who kindly gave us an upgrade room, to the kitchen team thank you. We highly recommend this hotel and will definitely be booking again :).
K

Kevin

30 Dec 2022 - 1 Jan 2023
reviewed on hcom

5 out of 5 stars

Can’t say enough good things about this hotel! It was all great— from the room to the staff to the amenities! They took care of us and our kids and we will definitely stay there again when we’re in London. We loved the bar, restaurant, and lounge area. Highly recommend!
J

Joseph Charles

7 Nov 2022 - 18 Nov 2022
reviewed on orbitz

4 out of 5 stars

Housekeeping was excellent, and staff were most accommodating with our occasional use of Deliveroo. Every hotel staffer we spoke to was pleasant to work with. "Upgrading" our reservation to a Studio room, however, was a mixed bag. The room was advertised as ideal for families or extended-stay accommodations. However, while it was a spacious room, there were no additional pieces of furniture suitible for clothing storage. As a result, for two weeks, we lived out of our suitcases as originally expected, so we're unsure what "extended-stay" referred to in this upgrade, other than mitigating the cramped feeling one might experience in a smaller room.
S

Sean

29 May 2022 - 1 Jun 2022
reviewed on orbitz

5 out of 5 stars

Quite simply it's one of the best hotels I've been to in terms of service, aesthetic, add on amenities for families and couples, and nearby vegitarian options.
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