City Sleeper at Royal National Hotel

Great value stay, great location. Room was small but perfectly formed. Spotlessly clean but the bathroom did smell like cigarettes every now and then unfortunately - guessing somebody in a nearby room was smoking as it wasn’t all the time. A baby cot was provided and it was also clean and ideal for the job. We used the Shackle app to check in which is great for avoiding the queue at the desk - they only ever have one person working so that can be super long if lots of people turn up at once. I would stay here again.

Staff were nice and friendly but as a solo busbkness traveller I wouldn’t stay there again. Two hotels linked together, royal national reception was the busiest and loudest place. Full of kids, adults in large groups. City sleeper part didn’t feel very safe and nice

Well all the staff were absolutely brilliant, down to earth yet really welcoming, they seemed genuinely happy that we chose the hotel. I hate to feel that people are subservient to me, both my kid and I that visited, love to engage with people that take pride in their work but never want anyone to act in a subservient way merely because we pay to stay. Please make sure your staff continue to be happy for that makes us equally happy customers to mingle with chilled staff. The price range was a bit high for us though but the breakfast was really top quality, it really matters when the salami is proper salami and the ham is proper ham. The cheese wasn't that great but then with the price of cheddar I guess some substitute had to be found. The mini croissants were to die for, my 14 year old loved them, congrats to your suppliers. I just prefer my coffee, which I consider a treat in a hotel, as I take time to enjoy it there, to have it in a proper wide cup not a mug, as a mug restricts one's ability to savour the aroma. The cappuccino itself was really lovely. Again well done to your suppliers. Overall brilliant, well done to your staff, room very neat and super clean too, as ultimately they are the ones that make or break a place, for in this mad electronic led world it really is important we keep the decent human contact going. My son would live to return next time we visit London but at £180 for the night it was a bit dear for me. I shall look out for any deals thoug

The hotel was v serviceable. Excellent location close to the Tube . Clean secure no frills but worked. Would suggest softer pillows and non skid mat in shower especially for elderly people

Nice! The trip was a lot of fun. We stayed here with baby. We lost our work apple pencil on the way out, but the day after we checked out the room told us the item was found and secured.

The stay was a 40th anniversary gift from our children. They requested something special in the room to mark this. Photo below. We really enjoyed our stay and would definitely recommend :-)