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Crowne Plaza Liverpool City Centre, an IHG Hotel

4 star hotel
Connecting rooms
9/10 Excellent
(1006 verified Hotels.com guest reviews)
See verified family reviews (22)

generated by AI based on family reviews

Overview

Crowne Plaza Liverpool City Centre offers a convenient city centre location, making it easy to explore Liverpool's attractions. Families appreciate the hotel's on-site swimming pool, although it can get busy, and the generally good sized rooms and comfortable beds. While some families found their rooms a little small for four people, many others had positive experiences, praising the cleanliness and helpful staff. The hotel is described as having a welcoming atmosphere.

Guest highlights

The welcoming and helpful staff
The comfortable beds and good sized rooms
The convenient location for exploring Liverpool's attractions
The on-site swimming pool

About the hotel

Along with 2 restaurants, this hotel has an indoor pool and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.

Nearby attractions

Located in Liverpool, Crowne Plaza Liverpool City Centre, an IHG Hotel is in the city center. Museum of Liverpool and Cavern Club are cultural highlights, and some of the area's attractions include Merseyside Maritime Museum and Liverpool Wheel. Beatles Story and Sefton Park Palm House are also worth visiting. Guests love the hotel's central location.

Popular amenities

Family friendly

Children's pool
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi, wired internet (gbp 12 per 24-hour period)
Available in some public areas: free wifi

Food and drink

1 bar
2 restaurants
24-hour room service
Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 7:00 am–11:00 am on weekends: gbp 15.50 per person

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Children's pool
Fitness center
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Pool sun loungers
Terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Reception hall

More

Designated smoking areas

Nearest Airports

Airplane
Liverpool John Lennon Airport
13 km from this hotel
Manchester Airport
48 km from this hotel
map

Reviews that mention...

Family Reviews

for Crowne Plaza Liverpool City Centre, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

22 reviews

Review data

5 star reviews

36%

4 star reviews

45%

3 star reviews

18%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Crowne Plaza Liverpool City Centre, an IHG Hotel

Showing 1 - 10 of 22 reviews

Latest reviews (22)

K

Karina

14 Jul 2024 - 16 Jul 2024
reviewed on hcom

4 out of 5 stars

We were a family of 4 on vacation. The hotel was great placed in a quiet area, not far to walk to city centre. The room was a bit small small for 4 persons, but it was clean and practical. The aircondition broke down, and we had no possibilities to open windows in our room, so it got hot. The service was good, they sent a repair man and he fixed the aircondition on day 2, and we got discount on our first night. Would stay here again.
P

Patrik

2 Jul 2024 - 5 Jul 2024
reviewed on hcom

3 out of 5 stars

I went here with my two kids and the main reason I chose this hotel was the swimming pool and spa area. However it was a big disappointment that children were only allowed certain times and even during their time they were only allowed in a small part of the facility (not allowed in the hot tub nor the saunas). It could have been information about this during the booking process! The room was fresh and clean but no fridge in the room and no ice available. Except for that the hotel is fine with acceptable walking distance to the city centre and Royal Albert Dock.
M

Mark

31 May 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

Nice hotel in a great location. Paid for an upgraded room which apart from a bigger bed and access to a lounge, it wasnt anything special. Apart from that its a great location for the waterside and 10 min walk to shops and attractions etc. Swimming pool on site was good but very busy (lots of kids too). Staff all were excellent.
J

Jackie

19 Apr 2024 - 21 Apr 2024
reviewed on hcom

4 out of 5 stars

Fantastic hotel lovely clean very happy with service. Breakfast good staff very helpful and informative. Pool fine for children to , but don’t book the hotel for the pool .
P

Paula

5 Jan 2024 - 6 Jan 2024
reviewed on hcom

5 out of 5 stars

Stayed here as a family for my husbands 60th. We had a fantastic time and the staff did everything to make sure all was fabulous. Love this hotel and we will definitely stay here whenever we visit Liverpool again. Thank you to all the team.
D

D J

3 Nov 2023 - 5 Nov 2023
reviewed on hcom

5 out of 5 stars

Great location and a quiet room. Seeing family over a 2 day period.
c

chun how

8 Jul 2023 - 10 Jul 2023
reviewed on expedia

4 out of 5 stars

Nice hotel nice location and facilities. Excellent restaurant, swimming pool small and water too cold for 3 month old baby. Great base for a tourist to visit main tourist sites
F

Fiona

24 Mar 2023 - 25 Mar 2023
reviewed on expedia

5 out of 5 stars

We had a one night stay in Liverpool with the family- from the moment we arrived, the desk staff were welcoming and warming. The rooms were a good size, the beds were super comfortable and breakfast the following day was good. Parking is quite expensive- would have liked to have had it complementary but i guess the location is prime and very few hotels have parking in town.
B

Brona

17 Jul 2022 - 18 Jul 2022
reviewed on hcom

5 out of 5 stars

Our family of 4 had a lovely stay- wish we had stayed longer.
S

Sally

17 Apr 2022 - 18 Apr 2022
reviewed on hcom

4 out of 5 stars

Lovely hotel, great location. It was the Easter holidays and so a lot of young children. We went for a drink in the bar at 9pm and it was like being in McDonald’s so we left. Not the hotels fault I appreciate however. The bar is also way too brightly lit
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