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Hilton Garden Inn London Heathrow Terminal 2 and 3

3 1/2 star hotel
Connecting rooms
9/10 Excellent
(4129 verified Hotels.com guest reviews)
See verified family reviews (24)

generated by AI based on family reviews

Overview

Hilton Garden Inn London Heathrow Terminal 2 and 3 is a convenient option for families flying in and out of Heathrow Airport. Families appreciate the close proximity to the terminals, making travel with children much easier. Many families have highlighted the spacious family rooms and the availability of room service as added bonuses. While some have noted challenges with finding the hotel and the cost, the overall convenience for families makes it a worthwhile choice for those prioritizing airport proximity.

Guest highlights

The close proximity to Heathrow Terminals 2 and 3
The spacious family rooms
The convenience of room service
Complimentary breakfast for kids

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and dry cleaning are onsite.

Nearby attractions

Located in Heathrow Villages neighborhood, Hilton Garden Inn London Heathrow Terminal 2 and 3 is connected to the airport. Osterley Park and House and Syon House are local landmarks, and some of the area's activities can be experienced at Twickenham Stadium and Wentworth Golf Club. Royal Botanic Gardens, Kew and Thorpe Park are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 6:00 am–10:30 am: gbp 19.95 for adults and gbp 12.00 for children
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Bathroom emergency pull cord
Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Phone accessibility kit
Raised toilet seat
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center

Conveniences

Atm/banking services
Elevator
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London Heathrow Airport
0 km from this hotel
London City Airport
35 km from this hotel
London Gatwick Airport
40 km from this hotel
map

Reviews that mention...

Family Reviews

for Hilton Garden Inn London Heathrow Terminal 2 and 3
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

24 reviews

Review data

5 star reviews

46%

4 star reviews

33%

3 star reviews

12%

2 star reviews

4%

1 star reviews

4%

We have selected a sample of reviews which reflect what families have said about Hilton Garden Inn London Heathrow Terminal 2 and 3

Showing 1 - 10 of 24 reviews

Latest reviews (24)

w

william

3 Sept 2024 - 4 Sept 2024
reviewed on hcom

1 out of 5 stars

Horrible over priced iarport hotel. Took 1 hour of walking through tunnels and stank parking lots to arrive. NO windows open, no air what soever. Shower had zero pressure and the wifi barely worked at all. They do not have room service at all... how is that possible for Hilton at an airport? Ovbviously travelers arrving at all hours and need to eat a good meal, but they only had garbage snacks in the lobby, And then CHARGED us for water? Are you kidding. Would never stay here again...way too much money for a1 star hotel at best.
J

James

12 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect access to Terminal 2 and kids have breakfast for free
P

Patricia

31 May 2024 - 2 Jun 2024
reviewed on hcom

4 out of 5 stars

The main purpose for staying was because it was near the airport. The location the Heathrow was great. We had two rooms for my family and ended up with accessibility rooms that weren't as comfortable as expected. The restaurant and room service were handy and good food.
L

Leslie

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

You stay here when you have to! Can't beat the convenience for flights in and out of terminal 2. Get the room service - expensive as it always is, but a nice treat and enjoy the view of planes coming in if you've got a high floor view. We had a family room, good size. Comfortable beds. Excellent shower, wonderful water pressure! Good quality bathroom amenities included, shampoo and conditioner, body wash and lotion.
D

Dwayne

4 Apr 2024 - 5 Apr 2024
reviewed on expedia

4 out of 5 stars

convenient for early morning checkin. plan for 20 minutes to get to terminal 3 from the hotel. 10 mins require a run and already knowing where you are going. 15 is easily doable once you know the route. If you have small children plan on 25 mins. My only gripe is that I thought I was booking a room with a view of the runway but we had a view of the road instead. Not a big deal since were only in the room for 8 hours. It would be nice if the rental car shuttle could drop you right to the hotel, but the 500 yard walk to the ground floor entrance is ok. Next time if you get dropped to Terminal 2, I will go up to level 2 and then across to the hotel instead of entering on ground level and waiting 15 minutes for an elevator to pick us up.
C

Christina

6 Jan 2024 - 7 Jan 2024
reviewed on expedia

5 out of 5 stars

Surprisingly quiet for an airport hotel. We had a king family room and it was very spacious.
A

Andrea

27 Nov 2023 - 28 Nov 2023
reviewed on hcom

5 out of 5 stars

Decided to spend extra to stay in airport property since I was traveling with my kids and we had a morning flight. So thankful I made that decision. The hotel was clean and comfortable. We had a great night’s rest and enjoyed long hot showers. Breakfast in the morning was perfect and staff were all friendly. Expensive but worth the comfort and convenient.
m

marci

26 Oct 2023 - 27 Oct 2023
reviewed on hcom

3 out of 5 stars

Difficult to find from the airport, no signage. When we finally did get there they had the doors locked because it was so late but no one answered when we pushed the call button. Ended up having to call the main number and they transferred me. After a long flight with a kid, the last thing you want to do is wander the airport looking for the hotel. It would have been easier to catch an Uber or taxi and stay at a hotel that wasn’t at the airport. I will never stay at this hotel again just because it was terrible to get to which defeated the purpose of staying here.
A

Annemarie

29 Jun 2023 - 30 Jun 2023
reviewed on travelocity

5 out of 5 stars

What a unique hotel experience! We booked two (runway view) rooms at this hotel for one night before our flight home. The view of the runways was perfect and the "bird watchers" in the family were content to sit at the window all evening. We didn't investigate outside dining options because the room service menu had something for everyone in the family, allowed the bird watching to continue, was convenient, and didn't seem to be overly expensive. Bonus: the food was quite good. In the morning our walk to the terminal was less than two minutes. We would definitely consider staying here again when flying through LHR.
S

Spring

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Exceptionally clean and QUIET! We stayed here after arriving on a red eye flight just for a few hours of sleep. To be in the airport complex, we assumed (incorrectly!) it would be noisy with air traffic. We slept like babies in complete silence. PERFECT place to stay coming or going! I wouldn't stay here to tour London however as it was a good hour drive away from the city.
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