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Holiday Inn Express Hemel Hempstead, an IHG Hotel

3 star hotel
Connecting rooms
8.6/10 Excellent
(1000 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

Holiday Inn Express Hemel Hempstead offers comfortable family rooms, ideal for families visiting Warner Bros. Studio Tour London or Harry Potter attractions. While some families have noted the rooms can be a little cramped, many appreciate the clean and well-equipped rooms, and the plentiful breakfast. The hotel's helpful staff and convenient location near the train station are frequently praised.

Guest highlights

The plentiful breakfast with a good selection.
The helpful and friendly staff.
The convenient location near the train station for travel to London and Harry Potter attractions.

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Nearby attractions

Located in Hemel Hempstead, Holiday Inn Express Hemel Hempstead, an IHG Hotel is in a regional park. Rex Cinema and Verulamium Museum are cultural highlights, and travelers looking to shop may want to visit Watford Market and The Galleria. Warner Bros. Studio Tour London and St Albans South Signal Box are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available daily 7 am–9:30 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
London Luton Airport
17 km from this hotel
London Heathrow Airport
29 km from this hotel
London City Airport
44 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Express Hemel Hempstead, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

36%

3 star reviews

9%

2 star reviews

9%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hemel Hempstead, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

J

Jane

28 Jun 2024 - 30 Jun 2024
reviewed on expedia

5 out of 5 stars

HIGHLY RECOMMENDED A Wonderful location, canal & harbour walks. We had a family meal in the dog friendly paper mill pub next door. It was just a nice atmosphere inside and outside the hotel. It exceeded our expectations, and We were over the moon with our air conditioned rooms. Breakfast was delicious and included in our booking, not added on, - a nice touch. Well done holiday Inn. And a big thanks to Zach on reception, the iced water dispenser in reception was always fresh. We will definitely be back.
G

Gemma

10 Nov 2023 - 12 Nov 2023
reviewed on hcom

4 out of 5 stars

Hotel was fine for our needs as a family of 4. Rooms were basic but clean and had everything we needed, apart from a bath which would have been good for our 2 year who is terrified of the shower but it was no big deal and in fairness, I didn’t request one. Friendly and helpful staff and no issues getting a parking space or table for breakfast - helpful sign in the lift telling you the busiest times.
K

Kirsty

20 Oct 2023 - 22 Oct 2023
reviewed on hcom

4 out of 5 stars

Staff were brilliant. Helen was very informative. All the staff were very helpful. Unfortunately the sofa bed wasnt comfortable for the kids but an extra duvet helpped to cushion it. Good selection of buffet for breakfast which was kept well stocked. Staff were amazing with our daughters especially as one was her birthday. Close to the warner brothers tour london and worth a visit.
S

Susan

1 Sept 2023 - 2 Sept 2023
reviewed on hcom

4 out of 5 stars

Good value for the money included breakfast Great base if visiting the Harry Potter studios. Great rooms for families
C

Cherrie

13 May 2023 - 15 May 2023
reviewed on hcom

5 out of 5 stars

Lovely family room. Clean, everything you needed in the room.
A

AMRIT

11 Nov 2022 - 13 Nov 2022
reviewed on hcom

5 out of 5 stars

Really impressed by this hotel as I wasn't expecting much for the price paid. Fairly new build. Lovely layout for the bathroom. Bit cramped in the family room but as we only used it to sleep and grab a quick bite for breakfast - it was perfect.
A

Angela

1 Sept 2022 - 3 Sept 2022
reviewed on hcom

4 out of 5 stars

We stayed for 2 nights (2 adults. 2 kids 10/12), room was comfortable but think next time we will require two rooms due to space. Room had everything needed including iron, kettle, hairdryer etc. No issues other than space but we weren’t in the room other than too sleep so not a biggy. Love the location, close to station to go into London with train line being across the road. Station not suitable for wheelchair users as no lift. Will book again in future as close to travel to see Harry Potter. Staff attentive and friendly. Breakfast has a good selection, and is replenished well. Overall we had a lovely time.
L

Laerte

1 May 2022 - 2 May 2022
reviewed on expedia

5 out of 5 stars

The receptionist is very helpful and friendly. The breakfast was plentiful and had many options, family atmosphere and clean room. We love staying at this hotel. 🙂
H

HASEGAWA

29 Dec 2019 - 2 Jan 2020
reviewed on expedia

5 out of 5 stars

Very good location and service. (But please do not visit the Indian restaurant located behind the hotel, they were very rude and rashed me & my kids )
A

25 Jun 2022 - 26 Jun 2022
reviewed on hcom

3 out of 5 stars

Initially asked for payment upon arrival - room was pre-paid. Booked family room for 4 (2 adults, 2 children) to go to room to find only double bed (sofa bed not made up). Had to call reception from mobile as phone in room wasn't working. No additional towels left when room was made up for 4 eventually. When returning in the evening, room key didn't work so had to return to reception to get it reprogrammed. No signal on telly - was sorted by HIE team and we were advised this happens regularly when housekeeping knock the cable and loosen connection. Facilities basic but sufficient.
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