The Pier Hotel

I have loved that the staff were very polite and helpfull easpecially when they saw me struggling with the children.

Great value for money for our family apartment. The staff and service was great too. Unfortunately I left a device linked to my laptop there and I was panicking about how to get this back. The team were so helpful in finding it and had it posted back to me too. Thanks guys!!!

Location wise, we couldn't have asked for more but there were a few things that could have been better: 1. The lift was very cramped and old, it was a bit scary to be honest as it made noises that made us feel like it might stop midway. 2. The room itself was very small which was not evident from the pictures. 3. The floor was uneven so the table was on in incline which was a bit odd. 4. The breakfast was good but we had to go to a different diner on the 2nd day which was a short walk away which would have been ok if we had been informed beforehand. 5. We had a toddler with us, so getting to the room was a bit of a trek as you had to take additional steps from the lift in order to get to our room on the 3rd floor.

My family and I spent a Saturday night there and were very disappointed.We stayed there two and a half years ago and it was really nice so booked it again but it has changed for the worse and has changed hands I think When we stayed before it had waiters and waitresses in smart outfits ,this time we had a bloke in jeans and an untucked casual shirt ,last time the suasages were nice butchers ones and they had a wide choice of styles of egg ,now everything seems cheep ,I had about 2 mushrooms cut into 20 bits . The tv didn’t work,there was a smell of cannabis in a hallway ,the Emerald bar ,an Irish bar down stairs which they still advertise and was really good before is shut and they done know if it will reopen,there was no other bar open I n the hotel .its such a shame ,really enjoyed staying there before ,would not again ,especially for the price

We went in the middle of winter just after Christmas! We were pleased with our room however, it was u comfortably hot in the room. We also found that there weren’t okay plug sockets in the family room and the above the bed light did not work.