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Carlyon Bay Hotel

4 star hotel
Connecting rooms
9.2/10 Wonderful
(379 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Carlyon Bay Hotel is a great option for families visiting Cornwall, boasting excellent facilities and incredibly friendly staff who are always attentive to guests' needs. The hotel offers a range of kids' activities, making it a fun and engaging place for children. While some rooms may be small, many guests have reported positive experiences and highlighted the beautiful sea views.

Guest highlights

Attentive and child-friendly staff
The kids Easter experience
Great facilities including pool/spa

About the hotel

2 restaurants, a full-service spa, and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.

Nearby attractions

Located in St Austell, Carlyon Bay Hotel is in a rural area and near the beach. Pinetum Park and Pine Lodge Gardens and St. Catherine's Castle are local landmarks, and the area's natural beauty can be seen at Cornwall Area of Outstanding Natural Beauty and Crinnis Beach. Marsh Villa Gardens and Eden Project are also worth visiting. Relax and indulge in the area's winery tours and health/beauty spa, or seek out an adventure with ziplining nearby. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Indoor pool
Laundry facilities
Playground
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
2 restaurants
24-hour room service
Buffet breakfast available for a fee daily 7:30 am–10 am: gbp 18.5 for adults and gbp 9.25 for children

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Golf lessons
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

2 outdoor tennis courts
27 holes of golf
Fitness center
Full-service spa
Golf driving range
Indoor pool
Playground
Sauna
Seasonal outdoor pool
Spa tub
Steam room
Tennis

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Banquet hall
Elevator
Front-desk safe
Reception hall

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Carlyon Bay Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

4 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Carlyon Bay Hotel

Latest reviews (4)

G

Giulia

8 Apr 2023 - 9 Apr 2023
reviewed on expedia

5 out of 5 stars

Really nice property with a lot of facilities. Good for long stays. 5 star to the staff. The kids Easter experience was a great surprise!
J

Jane

29 Jul 2022 - 30 Jul 2022
reviewed on expedia

3 out of 5 stars

Great facilities with the pool/spa etc and lovely friendly staff. Room (226) was disappointing. Too hot at night: no air con, restricted opener windows and a plug in fan that made a din. The room overlooks the car park so a blind and black out curtains cut out the glare from the car park lights, but they do prevent ventilation so the room overheated and was stuffy and we had an awful sleepless night. No refrigerator for cooling drinks etc. stained carpet, a curtain hanging off the rail and poor water pressure in the shower. We didn’t feel the room justified the price at all. It took the manager 2 days to comment, advising that extra fans were available (which would have worsened the din!) and emphasising the included facilities and free golf which we felt rather irrelevant. It seems we should however have been told on arrival that the restrictors on the windows could be removed on request. We weren’t informed of the available children’s activities, food/drink options on arrival so discovered by accident when we met one of the activity facilitators who produced a flyer with details. Two food/drink orders had issues with them: one person’s hot drink did not arrive with an afternoon cream tea, which was slow in arriving anyway, and a side order on an evening meal was too oily to be edible. Overall the hotel did not meet our expectations on some very fundamental points.
S

Simon

11 Jul 2022 - 15 Jul 2022
reviewed on hcom

5 out of 5 stars

Absolutely excellent with great staff, always attentive and very child friendly. Have rebooked.
A

Invalid Date - Invalid Date
reviewed on hcom

3 out of 5 stars

We had a nice stay overall in Cornwall as family vacation...although it was a bit rainy weather...I booked a Seaview room and despite the fantastic views of the sea...the room was very small and not cheap comparing to other similar hotels...overall good in cmoparison to the hotels in the neighbourhood.
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