Chessington Safari Hotel

I want to say big thanks for receptionist for her warm welcome as I checked in as my first time I came to the hotel my wife & kids as my 2 sons really enjoyed their stay also thanks to housekeeping also their customer service very efficient also one very nice housekeeping lady I forgot her name as it was long day I had she got 2 toys for my sons on room 223 I was in so I wanna share to say big thanks to her & breakfast staff that kept cheering up for my son so thanks 😅🙏everyone there that made everything is special ❤️🙏🙏🙏🙏🙏⭐️⭐️⭐️⭐️⭐️⭐️ Highly recommend would definitely come again⭐️⭐️⭐️⭐️⭐️

Great room although a little tired (which is the general vibe from the accommodation levels of the hotel). The reception & dining areas are well kept & welcoming. The food at the hotel was really good - we ate in the Zafari Bar & Grill as a family of 4 for £70 which included sides, drinks & extravagant milkshakes so not bad value at all considering it's a captive audience. Receptionist was far from welcoming & it boggles me that resorts of this size wouldn't have their friendliest staff members as the front of house. Overall, a great stay, let down in certain areas, but not enough to put me off returning.

We had a great time my children are aged 6 & 7yrs so would definetly recommend. The early access to park was great bonus we managed to get on 5 rides. Also was lovely to have access to safari animals 6.30pm-7.30pm when park had closed which you access through hotel. Will definetly return

We opted for a monkey themed room and weren't disappointed, the kids loved it. The staff were so friendly and the breakfasts were amazing

At arrival, we had two rooms booked due to the size of our family, we ended up being in the two seperate hotels and a long distance apart. The Safari hotwel is newer and cleaner, the Aztec hotel is dated (This was a more expensive room?). We could not change rooms to be closer. The more expensive Aztec room was old and dated, air con would not work, TV is childrens area would not work and the safe game would not open either, awful place. WiFi would not work in both rooms. We could not get a reservation for dinner until late, nor breakfast as fully booked (Tables where available at times we informed where full). No information given by check in, had to ask about holiday details and even where our room was. £7.50 a pint of Stella and £8.75 for Guinness, everything about this hotel is designed to extract as much money from you as possible.

Amazing experience, loved the themes, staff, free breakfast and parking!! Fully recommended if have kids an planning to go to the park!

Brilliant hotel if your visiting the park, well laid out for families and great service too.

The property is nice and kids will love it but feeding the animals is very expensive and u can’t book just 1 person, has to be 2 ppl at the same time,

Although we booked an accessible room, which was very comfortable and extremely spacious, it didn't have a walk in shower, but a shower over bath, awkward but usable. The small refrigerator for drinks in the room was very handy. The Temple bar restaurant wasn't open in the evenings during our stay, so there was no carvery on offer, the Zafari bar and grill was available and we enjoyed the meals we had there. The breakfast choice was very good, standard fare. The time we were there wasn't particularly busy, but I think maybe when it is busy, it will be quite noisy everywhere, but then it's a theme park hotel aimed at families and kids. There are 3 floors accessible by stairs or 2 quite small lifts, each one can fit a couple of people and kids and a buggy, which, when busy, can be a little frustrating to wait for. The free WiFi although handy, does drop out a lot and requires constant signing in. All of the staff were friendly and helpful.

Excellent for children to enjoy, in house activities all through the day…zoo, splash pool refresh & meet & greet CBBC characters in the afternoon