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Aztec Hotel & Spa

4 star hotel
Kids stay free
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (28)

generated by AI based on family reviews

Overview

Aztec Hotel & Spa is a popular choice for families, offering spacious rooms and a lovely pool. While some guests have noted occasional issues with pool overcrowding and additional spa charges, many families appreciate the complimentary welcome drinks, the delicious cooked-to-order breakfast, and the overall child-friendly atmosphere. The hotel also provides thoughtful touches like fresh milk and takeaway cups in the rooms. However, be aware that there may be additional charges for pool usage depending on how you booked the hotel, and some guests have noted noise issues from other rooms.

Guest highlights

Cooked-to-order breakfast with a buffet selection of cereals, pastries and fruit.
Complimentary welcome drinks on arrival.
Thoughtful touches like fresh milk and takeaway cups in the rooms.
Child-friendly atmosphere

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Aztec Hotel & Spa is located in Bradley Stoke, a neighborhood in Bristol, and is near the airport and near a train station. Bristol City Museum and Art Gallery and SS Great Britain are cultural highlights, and some of the area's notable landmarks include Thornbury Castle and Cabot Tower. Don't miss out on a visit to Bristol Zoo.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
Coffee/tea in common area(s)
Full breakfast available for a fee weekdays 6:30 am–9 am: gbp 19.95 per person

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open select days
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Bristol Airport
20 km from this hotel
map

Reviews that mention...

Family Reviews

for Aztec Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

28 reviews

Review data

5 star reviews

39%

4 star reviews

32%

3 star reviews

11%

2 star reviews

11%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Aztec Hotel & Spa

Showing 1 - 10 of 28 reviews

Latest reviews (28)

R

Rebecca

25 Aug 2024 - 26 Aug 2024
reviewed on hcom

4 out of 5 stars

Really enjoyed our night here. There was a queue for check in on arrival but it was made better by a complimentary glass of fizz and juice for the children! Pool itself was wonderful aside from the ridiculously rowdy group who spoilt it for us. Kit in the room was ok although we had no bathrobes as promised. Breakfast really great. Buffet cereal, pastries, fruit, juice. Then hot good cooked to order and served at the table. Would definitely stay again. Thank you!
S

Steve

3 Aug 2024 - 4 Aug 2024
reviewed on hcom

5 out of 5 stars

Lovely hotel and very friendly staff. Nice touches in the room too with mugs and takeaway cups. Treat for the kids and even the dog had a bed waiting for him!
M

Maria

12 Jul 2024 - 13 Jul 2024
reviewed on hcom

4 out of 5 stars

Overnight stay for family of four . Enjoyed the spa , rooms clean and spacious. Air conditioning welcome as temperature in corridors etc quite warm. Staff welcoming and helpful.We didn’t eat there and had room only so unable to comment on food.
J

Jessica

22 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Lovely hotel, child friendly which is perfect. Highly recommended
N

Nicola

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

Delighted to have a room upgrade on arrival to a junior suite
M

Martha

15 Mar 2024 - 16 Mar 2024
reviewed on hcom

4 out of 5 stars

The little touches eg the fresh milk made a massive difference. We were surprised by a long queue to check in. The room was clean and comfortable. Although it was a digital tv it was not a smart tv which felt very old fashioned. The swimming pool was not the tranquil place we had hoped for with families splashing in a noisy way. The rest of the facilities were great but we were upset by the additional cost for the spa that was initially quoted as £10 then increased to £15. The gym was great and the best hotel gym I have ever used. The cold sweat towels a fantastic idea. Breakfast was very nice although tiny eggs were a strange economy. Overall, the value and experience was good and I would return.
E

Emily

9 Feb 2024 - 10 Feb 2024
reviewed on expedia

4 out of 5 stars

Loved the milk and water machines available to fill your own. Good size pool but very annoying that you have to pay extra to use it! I’ve never experienced this in a hotel before and was the main reason we booked it. Plus they added £10 extra to the advertised price as prices had apparently just increased!! Then when we got to the pool (which has a 3 hour window for children to use in evening) we were told they were at capacity and we had to wait around 15-20 minutes. It looked like there was plenty of room but we were told x31 was the limit. If that’s the case I think a booking system needs to be implemented…there were quite a few people waiting to access. Good breakfast
P

Paul

20 Dec 2023 - 21 Dec 2023
reviewed on hcom

2 out of 5 stars

Beware! There has been a change in policy. Apparently if you book this hotel via Expedia/Hotels.com you cannot use the pool without an extra charge. Nowhere on the booking does it state this. I have stayed in this hotel many times and this policy is new. My family and I went to the pool and were refused entry, they then made me go to reception to sort it out, reception tried to charge me £30 which I refused.
J

Jordan

26 Aug 2023 - 27 Aug 2023
reviewed on expedia

1 out of 5 stars

Beds were absolutely awful my back is still in half. Paid £25 to use the pool which should be included in the price considering I paid £155 for my stay and couldn't even use the facilities which upset my children massively. The walls were paper thin and I could hear everything going on in the other rooms had around 4 hours sleep and got out of there as soon as we could
M

Melissa

17 Aug 2023 - 20 Aug 2023
reviewed on hcom

3 out of 5 stars

The hotel is lovely. The spa was super busy with families and extremely young children in the hot tub. As for the breakfast avoid it at all costs. Not sure how you ruin a croissant I have no idea but they did, and as for the coffee I wouldn’t even bother. Restaurant evening Meeks are hit and miss the pie was great the rest was poor for the price.
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