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Avista Hideaway Phuket Patong - MGallery

5 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

Avista Hideaway Phuket Patong is a fantastic family-friendly hotel with beautiful grounds and stunning views. Families will love the kids' club, with friendly staff who offer helpful tips and activities. The hotel also boasts multiple pools, spacious rooms, and convenient buggy service to help navigate the property. While some reviewers noted inconsistencies in food quality and a lack of nearby shops, the overwhelmingly positive feedback points to a memorable stay for all ages. The hotel's proximity to Freedom Beach is also a plus.

Guest highlights

The kids' club, with friendly and helpful staff offering a variety of activities.
The beautiful grounds, stunning views and multiple pools.
The spacious rooms and reliable housekeeping.
The convenient buggy service to transport guests around the large property.

About the hotel

Along with 2 restaurants, this resort has 3 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, 3 poolside bars, 5 bars/lounges, and 3 swim-up bars are onsite.

Nearby attractions

Located in Patong, Avista Hideaway Phuket Patong - MGallery is in the mountains and near the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Freedom Beach and Patong Beach. Traveling with kids? Consider Dino Park Mini Golf and Phuket Cable Ski and Phuket Wake Boarding. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property. Guests love the resort's quiet location.

Popular amenities

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Dining table
Free children's club
Free cribs/infant beds
In-room child care (surcharge)
Laundry facilities
Mini-fridge
Separate dining area
Snack bar/deli
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 restaurants and 1 coffee shop/cafe
24-hour room service
3 swim-up bars, 3 poolside bars and 5 bars/lounges
Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 6:30 am–11:00 am on weekends: thb 700 for adults and thb 350 for children

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage/treatment rooms
Outdoor treatment areas
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

3 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness center
Full-service spa
Sauna
Table tennis

Outdoor

Garden
Outdoor entertainment area
Outdoor furniture
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Library
Lockers available
Reception hall

More

Beach towels
Biodegradable drinking straws
Books
Couples dining
Designated smoking areas (fines apply)
No plastic drinking straws
Romance packages available
Tv in lobby

Nearest Airports

Airplane
Phuket International Airport
26 km from this hotel
Krabi Airport
81 km from this hotel
map

Reviews that mention...

Family Reviews

for Avista Hideaway Phuket Patong - MGallery
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Avista Hideaway Phuket Patong - MGallery

Latest reviews (8)

P

Philip

27 May 2024 - 3 Jun 2024
reviewed on hcom

5 out of 5 stars

First part of our Thailand trip and we are sad to leave. Beautiful grounds and stunning food. Jee and Hong at the kids club were extremely friendly and helpful, giving lots of tips whilst my daughter carried out activities. The hotel was close to freedom beach and the views from the hotel were stunning. Would go back in a heartbeat
S

Suzanne

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Good property, but the bathrooms were dark and i don't think very clean. Smoke from cigarettes can get into the rooms very easily and hard to breathe. Most staff are great, but front reception girl told me to take the stairs and walk to my room with a baby in my arms instead of waiting for a cart
M

Mark

2 Jan 2024 - 12 Jan 2024
reviewed on expedia

5 out of 5 stars

We stayed at the Avista Hideaway for 10 days. And I have to say we had the absolute best time. Everything about our stay was brilliant from the super friendly team like Matt & Hrang, to the delicious food especially at Sizzle Rooftop Restaurant. The room We had room 706 - the pool suite which was incredible. The room was a great size and house keeping were very reliable even for pool cleaning, as sometimes some leaves would fall into the pool. I loved the rain head shower and the fact that there was a safe in the room, the air conditioning was also top notch. The Grounds The hotel is very big and on the side of a hill, so there is a lot of walking involved. But if you’re not in the mood to walk, they have a buggie service that you can call to get picked up which we found handy as our room was quite far down the hill. We only called the buggie when we needed to go to the lobby or car park. The place is a bit or a maze and will take some time to figure out where you are going, it took us about 2 days to fully know our way around. But it’s definitely worth the walk around because the grounds are so beautiful, full of interesting trees and plants plus beautiful lighting at night. We also LOVED the views of the jungle landscape and sea view and the amazing sunsets. There are 3 main pools which are fun to hang out at, our favourite was the hillside pool which is adults only if you need a break from the kids.
S

Shalin

Invalid Date - Invalid Date
reviewed on wotif

5 out of 5 stars

Great place for a family. Great staff and service 👏
A

Alexander

12 Jun 2023 - 30 Jun 2023
reviewed on wotif

5 out of 5 stars

Excellent place to relax with family and away from but only 5 minute taxi to town. Staff very friendly and efficient. 7-11 nearby is handy.. Rooms and swimming pools are excellent. Only slight complaint is that breakfast is unvaried if staying for more than a few days.
A

Alex

Invalid Date - 13 Dec 2022
reviewed on wotif

5 out of 5 stars

We love it. The amenities are awesome for kids and adults. The pools are great.
C

Craig

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Away from the bustle of Patong but easily accessible by the free shuttle. This is a luxury property with friendly and polite staff who go out of their way to help at any opportunity. Huge rooms, cleaned daily - super comfortable. Only downsides: 1. There is no shop on the premises or nearby so if you want any incidentals its a bit of a trek or a taxi ride. 2. The restaurants are generally excellent but the quality of the food can be inconsistent. But all in all - luxurious accommodation at a modest price and excellent for everyone from small children to the most senior travellers.
y

yvette

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

If you are looking for the perfect relaxing hotel then look no further. The hotel itself is amazing, three pools, big spacious rooms ( we stayed in the superior room over looking the pool ) pool bars, roof top bars, spa, gym.. The list goes on. But above the hotel there are the staff.. Every single person who works at this hotel is always waiting with a smile, there is nothing that they won't do to ensure you have the most comfortable stay. We traveled with our 9 month old daughter on the trip, the hotel ensured everything we would need for her, we had. She became unwell towards the end of the trip with Bad ears and we had to extend out trip last minute; the hotel was booked out however one mention of this to one of the breakfast staff and by the time we got back to our room our phone was ringing with front desk telling us not to worry about a thing, they have blocked out our room for us to be able stay as long as we needed. That type of gesture happened many times regarding many different things. We feel like we are family here and I am sure every guest feels the same: Special thanks to Calvin who was amazing with our daughter and us also, to Cindy and Rhylie from front desk who were like our guardian angels when we needed something. I can't recommend this hotel enough. We will be back.
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