Amari Phuket

Being an amputee, i found the hills around the property extremely taxing. That said, they have buggies that pick you up from your room and take you to reception or to breakfast. The staff were all so friendly and helpful. The kids loved all of the security staff, who looked serious until they saw the kids, then the biggest smiles appeared, and they saluted and waved at the kids, every time.

Recommend for families

WiFi and room telephone didn’t work for more than half a day ! When we complained the manager is charge apologised and when we asked her for some compensation, she gave us option of shifting in another room for just one night and again shift back to our original room when the problem would be resolved! Who is going to shift with family and some belongings in between your stay for just one night ? I had spent big amount on staying in two bedroom suite for 5 nights and then I get such a service ! Next day another duty manager Ms Teau understood our issue and apologised to us and tried to help us in every possible way! She was very helpful !

From the moment I arrived my stay was incredible! The staff, the food, and damn the views tou have here are incredible. What a great stay and would absolutely bring my family back next time I’m here. Thank you

The grounds are beautiful and well-kept. The pools are attractive and kid-friendly. An unfortunate feature is that every low tide dramatically reveals an unattractive beach full of ivy and rocks - which is completely covered at high tide. The hotel is very spread out - there’s a lot of walking and steps.

This property is great for couples. I wouldn’t recommend it to people with young children like us. Although the staff were excellent and caring towards our daughter, and the resort had a kids club, I wouldn’t call this a family resort and it is very inconvenient for toddlers or people with prams if it’s high season and booked out as buggies and service take time. I likes that we had a room up the top next to the club which made our stay easier and the staff there were fantastic. Excellent voyager lounge to use after checkout if required. I didn’t enjoy listening to fireworks all night from patong beach but I’m sure other types of guests wouldn’t mind. Our family would be better suited away from patong next trip.

We had stayed at the ocean view 2 bedroom club suite for 2 nights. The room's view was spectacular, and we could enjoy the Patong bay view at the balcony anytime. The staffs were friendly and treated us like family. Most of the restaurant had no air-conditioning, and it would be quite hot for lunch time. The club suite included access to the club house. We had enjoyed breakfast buffet and complimentary happy hour with free flow of drinks in the club house daily. Overall, Amari Phuket was a home away from home for our family trip. Thank you for all the friendly staffs to make our trip memorable.

Staying at Amari Phuket gives you some privacy, solitude and keeps you from the crowd and noise at Patong Beach. The resort is beachfront and offers a quiet beach, 2 large swimming pools, two beachside restaurants and a few shops. There are other facilities such as a spa, a fitness center and kid's corner to make your stay pleasant. Besides, there are speed boats around if you want to ride, with fee. The staffs are all polite and professional. The property is clean and nice to walk around. You will enjoy swimming in the sea or the pools or just sunbathing. However, 2 little things here: transportation, actually either from the airport to the resort or going from one place to another in Phuket, is surprisingly expensive AND dining in the resort is somewhat overpriced with the food being average. Having said that, the resort provides a free, one-way shuttle to go into Patong Beach 3 times a day if you need to get out. Overall, I think you will enjoy your stay there.

Like the staff, cordiality, kids club, spa, restaurants, events. Some opportunities in the room (dark, old furniture, lack of maintenance).

Good location just outside of Patong and therefore quiet in the evening. The room is clean with ample amenities for a family. But room is old. Restaurants serve good quality food the the breakfast spread has fantastic options.