Beyond Resort Khaolak

We'd a great vacation in this hotel which we found very clean and well maintained. Great location, good food. Service was also great. We found the children free concept very suitable for our needs thus the hotel was very quiet.

The hotel is new and accommodation is great, albeit in a slightly no frills kind of a way, although I have to say the mattresses are too hard and the pillows too soft for my liking. Internet is 750 baht for 24 hours accumulated total usage. Complimentary toiletries are distinctly average and bathrobes are only available on request. No slippers. The guests are a bit rough and ready, probably as the unfortunate result of the excellent deals the hotel is currently offering. Largely German plumbers and electricians with out of control children (happily, the hotel is soon to be adults only) and a few Russians thrown in. Staff are sweet as pie, despite the general ignorance of the guests, but the catering here is the big let down. Whilst the inclusive breakfast is pretty good, the cocktails are poor and the dinners in the cafe are disappointing. I suppose the assumption is that the clientele are not that discerning, but the reality is that most of them vote with their feet and choose to eat in the shacks along the beach. As time went on, I realised the air-conditioning in my room was only working intermittently. On my last night, after sweating it out for a few hours, I called the engineer who told me everything was working perfectly when clearly it wasn't (he then disappeared into the plant room for the next half hour). The reception staff when quizzed the next morning simply nodded sagely and admitted there was a general problem with the air-con.