1/29

Hotel ZERMAMA Zermatt

3 1/2 star hotel
Kids stay free
Connecting rooms
9.6/10 Exceptional
(137 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.

Nearby attractions

Located in Zermatt, Hotel ZERMAMA Zermatt is in the city center and near the boardwalk. Zermatt–Sunnegga Funicular and Sunnegga Ski Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn and Gorner Ridge. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Cooked-to-order breakfast available for a fee daily 7:00 am–noon: chf 15-30 per person
Room service available

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Snow sports gear
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Art gallery
Designer stores

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Lockers available

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Milano Malpensa Airport
87 km from this hotel
Turin Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Hotel ZERMAMA Zermatt
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

2 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel ZERMAMA Zermatt

Latest reviews (2)

J

James

15 May 2024 - 17 May 2024
reviewed on hcom

5 out of 5 stars

This hotel is a hidden gem. It's clean, the staff is fun and friendly. It's like living with your family. We loved it! Jim
D

Devin

23 May 2023 - 24 May 2023
reviewed on expedia

5 out of 5 stars

Beautiful hotel and amazing staff. This is a perfect stay for singles, couples, and families in Zermatt.
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