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Hotel Basecamp
3 star hotel
9.6/10 Exceptional
(237 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
Hotel Basecamp is a fantastic family-friendly hotel in Zermatt, with spacious rooms boasting incredible Matterhorn views. Families consistently praise the exceptional breakfast, the helpful and friendly staff, and the hotel's convenient location, making it easy to access skiing, restaurants, and shopping. The rooms are spotless and well-designed, creating a comfortable and enjoyable stay.
Guest highlights
The amazing views of the Matterhorn from the large windows in the rooms.
The exceptional breakfast.
The incredibly helpful and friendly staff.
Spotless and well-designed rooms.
About the hotel
This smoke-free hotel features a bar/lounge, a snack bar/deli, and a sauna. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a library are onsite.
Nearby attractions
Located in Zermatt, Hotel Basecamp is in the mountains. Travelers looking for local activities can try Zermatt–Sunnegga Funicular and Mountaineers Cemetery, while those looking to experience a bit of culture can stop by Matterhorn Museum. Explore all the area has to offer with mountain climbing, mountain biking, and hiking/biking trails. Guests appreciate the hotel's quiet location.
Popular amenities
Family friendly
Cribs/infant beds (surcharge)
Laundry facilities
Snack bar/deli
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
Free buffet breakfast available daily 7:30 am–10:30 am
Room service available
Guest services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Ski passes
Ski storage
Tour/ticket assistance
Accessibility
This property does not have elevators
Things to do
Sauna
Outdoor
Garden
Picnic area
Conveniences
Front-desk safe
Library
More
Fireplace in lobby
Smoke-free property
Nearest Airports
Milano Malpensa Airport
87 km from this hotel
Turin Airport
92 km from this hotel
Reviews that mention...
Family Reviews
for Hotel Basecamp
5 out of 5 stars
5 reviews
Review data
5 star reviews
- 100%
4 star reviews
- 0%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about Hotel Basecamp
Latest reviews (5)
J
Julius
17 Jul 2024 - 18 Jul 2024
reviewed on hcom
5 out of 5 stars
Excellent customer service. Clean rooms and good quaint amenities. Excellent breakfast choices for family. My kids love the room
R
Raquel
23 Mar 2024 - 27 Mar 2024
reviewed on hcom
5 out of 5 stars
Hotel Basecamp was amazing. Incredible breakfast, super helpful and friendly staff!! Great for families.
M
Marc
28 Dec 2023 - 1 Jan 2024
reviewed on expedia
5 out of 5 stars
OK , Sometimes in life things just you get those surprises that just make a trip fantastic. I was booking a Zermatt trip and I know my wife likes the fancy places from instagram and Tick Tock.. It was new years and the city was basically sold out. Basecamp had a couple rooms left and that was it city sold out...so I just went for it thinking it would be ok probably for hikers like a hostel and wed be ok . LOL we got in late they had a key at the door waiting for us I walk into the huge perfectly kept room a giant window overlooking the Matterhorn. I said to my wife is this for real. This is exactly how I pictured the perfect room on our trip to be. The bonus is the Staff is AMAZING and will help with anything you need. The Swiss breakfast in the morning perfect and the location for skiing the downtown Zermatt and apres ski couldn't be better. Now for the interesting part. The owner Richard is a world famous mountain climber and rescue climber and has decorated the rooms with his adventures from around the world the pictures are breathtaking from attop the worlds most famous mountains. Its so freaking cool, he's climbed matterhorn 270 times. Book this place . you wont be disappointed . It's so clean and well kept your think you were at a new 5 star hotel. We will be back with the family next time !!
D
Dhonna Belle
21 Jan 2024 - 22 Jan 2024
reviewed on expedia
5 out of 5 stars
Spotless, near to every thing ,great staff and service. We love our family room, so clean and great interior design . Awesome view of the Matterhorn.
B
Barry
Invalid Date - 31 Dec 2022
reviewed on orbitz
5 out of 5 stars
Everyone we met went out of their way to help us enjoy our stay. We were a family of six spread across three rooms. The rooms and common areas are nice. Breakfast is perfect. Excellent location for all three Zermatt ski areas, restaurants, shopping and night life. We could walk everywhere, even in ski boots. What else can one ask for.
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