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Europe Hotel & Spa

4 star hotel
Kids stay free
9.6/10 Exceptional
(382 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

Europe Hotel & Spa is a fantastic family-friendly hotel with a great location. Families consistently praise the warm and friendly staff who go above and beyond, the comfortable rooms and the exceptional breakfast. Little touches, like the staff's proactive efforts to return lost items, truly enhance the guest experience. The hotel's design is also frequently complimented.

Guest highlights

The warm and friendly staff who go above and beyond for guests, including returning lost items.
The comfortable rooms and super comfortable beds.
The exceptional breakfast, often described as the best during their Swiss travels.

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, a spa tub, and massage/treatment rooms.

Nearby attractions

Europe Hotel & Spa is located in Zermatt. Travelers looking for local activities can try Zermatt–Sunnegga Funicular and Mountaineers Cemetery, while those looking to experience a bit of culture can stop by Matterhorn Museum. Take an opportunity to explore the area for outdoor excitement like mountain biking and other activities like skiing.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Free continental breakfast available daily 7:00 am–11 am
Room service available

Spa

Body treatments
Facials
Manicures and pedicures
Massage - hot stone
Massage - sports
Massage/treatment rooms

Guest services

Concierge services
Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage
Porter/bellhop
Ski storage
Tour/ticket assistance
Turndown service

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Indoor pool
Sauna
Spa services
Spa tub
Steam room

Outdoor

Garden
Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Library

More

Smoke-free property

Nearest Airports

Airplane
Milano Malpensa Airport
87 km from this hotel
Turin Airport
92 km from this hotel
map

Reviews that mention...

Family Reviews

for Europe Hotel & Spa
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Europe Hotel & Spa

Latest reviews (4)

L

Lok Man

11 Aug 2024 - 13 Aug 2024
reviewed on hcom

5 out of 5 stars

My family
C

Carly

27 Aug 2023 - 29 Aug 2023
reviewed on hcom

5 out of 5 stars

It was absolutely amazing. Very family friendly. Great locations. Staff went above and beyond. Little touches made all the difference. Breakfast was the best we had in all of Switzerland. This hotel is highly recommended
t

tina

10 Jul 2023 - 11 Jul 2023
reviewed on expedia

5 out of 5 stars

Such a lovely family hotel. Great design, super comfortable beds and lovely staff.
A

13 Oct 2018 - 15 Oct 2018
reviewed on hcom

5 out of 5 stars

We stayed there with 2 kids. Staffs are warm and friendly, comfortable room and nice breakfast with nice view. We left one kid’s pullover in the room and the staff immediately informed by email and suggested the way how to deliver. Although it seems like a little bit thing but showed they are caring which is out of our expectation. I will definately recommended it to my friends.
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