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Bay Gardens Hotel

3 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (20)

generated by AI based on family reviews

Overview

The Bay Gardens Hotel is a great option for families, consistently praised for its welcoming staff and excellent location. While some reviews mention minor issues such as limited restaurant menus and slow service, the overall experience is positive. Families will particularly enjoy the multiple pools, the beachfront restaurant, and the fun waterpark. The hotel also offers a free local shuttle, enhancing convenience.

Guest highlights

Welcoming and friendly staff who interact positively with children.
Delicious breakfast with a good selection of food.
Multiple pools and a fun waterpark.
Free local shuttle service.

About the hotel

Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.

Nearby attractions

Bay Gardens Hotel is located near the beach and in an area with good shopping. Rodney Bay Marina and Friday Night Street Party are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

3 outdoor pools
Free area shuttle
Free theme park shuttle
In-room child care (surcharge)
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
Breakfast available for a fee: usd 20 for adults and usd 11 for children
Free reception (select days)
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

24-hour fitness center
3 outdoor pools

Outdoor

Garden

Conveniences

Front-desk safe
Gift shop/newsstand
Library

More

Smoke-free property
map

Reviews that mention...

Family Reviews

for Bay Gardens Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

20 reviews

Review data

5 star reviews

40%

4 star reviews

50%

3 star reviews

10%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Bay Gardens Hotel

Showing 1 - 10 of 20 reviews

Latest reviews (20)

Z

Zahir

4 Jul 2024 - 8 Jul 2024
reviewed on expedia

4 out of 5 stars

Overall it was a good stay our two children enjoyed themselves. Staff was very nice to us. We had a good time
P

Paul

5 Jun 2024 - 9 Jun 2024
reviewed on hcom

4 out of 5 stars

The staff at the hotel make up for any short falls at the hotel. You are constantly greeted with genuine smiles and you are made to feel like family. But there are several areas that need working on. 1: Restaurant menu choice is very limited and basic in taste. The buffet breakfast is limited and not great. 2: The restaurant condition is just always warm. Some simple ceiling fans would make guest more comfortable. 3: The restaurant cats, I am just not comfortable with cats walking freely through the restaurant. 4: Shower water pressure is not great. Every bathroom I have been on my last three visits the pressure is never strong. Overall for the room rate it is good value but small improvements that are not hard to do would improve guest experience
C

Christopher

5 Apr 2024 - 14 Apr 2024
reviewed on expedia

5 out of 5 stars

Staff, food options and location make this a great place to stay with the family.
C

Charlotte

14 Mar 2024 - 20 Mar 2024
reviewed on expedia

4 out of 5 stars

Great property. Lovely food & comfortable rooms & 4 small pools to choose from & also loved that you can eat in all the other hotels. Only negative is that the food service is super slow, particularly at the beach restaurant at the beach hotel, over an hour & a half wait each meal which wasn’t great with hungry young kids!
T

Termantha

17 Feb 2024 - 20 Feb 2024
reviewed on expedia

5 out of 5 stars

Nice beachfront restaurant with a floating waterpark for the children
J

James

17 Dec 2023 - 18 Dec 2023
reviewed on expedia

4 out of 5 stars

Great place to stay a few days with family group
R

Rowtie

16 Nov 2023 - 20 Nov 2023
reviewed on expedia

5 out of 5 stars

It was very nice friendly, breakfast was excellent, lunch and dinner was very delicious but a little high on pricing side, internet was very bad but overall I will definitely recommend this hotel for family and friends. The best part they have their transportation to take you to their beaches.
F

Flairra

17 Nov 2023 - 19 Nov 2023
reviewed on expedia

5 out of 5 stars

Great family friendly hotel.
C

Charmaine

23 Oct 2023 - 28 Oct 2023
reviewed on expedia

5 out of 5 stars

Stayed here with my family and it was a lovely stay. Hotel staff are friendly, helpful, make you feel comfortable and all staff interacted with my children which was beautiful to see. The breakfast each morning was divine! Good selection of foods, I thoroughly enjoyed the options that were available to me! Would suggest giving options for dairy free milk as I had to have my tea black as nothing was available. The free local shuttle is an added bonus, as well as the splash park. Good selection of cable channels in the room, WiFi worked well too. Would definitely stay here again. Totally worth it. Thank you for having us!
N

NADINE

12 Oct 2023 - 13 Oct 2023
reviewed on expedia

5 out of 5 stars

Room was above our Expectation Loved it! Some guess banging on our room door like children
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