Melia Madrid Serrano

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.

Nearby attractions

Melia Madrid Serrano is located in Salamanca, a neighborhood in Madrid, and is near a metro station. Prado Museum and Royal Palace of Madrid are cultural highlights, and some of the area's notable landmarks include Puerta del Sol and Plaza Mayor. Looking to enjoy an event or a game? See what's going on at WiZink Center or Santiago Bernabeu Stadium. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Babysitting (surcharge)

Laundry facilities

Seasonal outdoor pool

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant

Buffet breakfast available for a fee daily 7 am–10:30 am: eur 35 for adults and eur 17.5 for children

Coffee/tea in common area(s)

Room service available

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Low-height counter and sink

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Things to do

Bicycle tour information

Fitness center

Seasonal outdoor pool

Outdoor

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Banquet hall

Elevator

Free newspapers in lobby

Front-desk safe

Water dispenser

More

Smoke-free property

Tv in lobby

Show less...

Nearest Airport

Adolfo Suarez Madrid-Barajas Airport

12 km from this hotel

Reviews that mention...

All reviews (4)location (2)staff (3)cot (1)clean (1)dining (1)

Family Reviews

for Melia Madrid Serrano

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Melia Madrid Serrano

Latest reviews (4)

G

Gina

31 Mar 2024 - 1 Apr 2024

reviewed on expedia

5 out of 5 stars

Location is great, staff is super friendly, they were adorable with my kids. Liked the rooms

S

Sara

26 Jul 2023 - 28 Jul 2023

reviewed on hcom

5 out of 5 stars

Stayed for 2 nights with my family - 2 kids age 6 and 1 year. Highly recommend staying here. The room was comfortable and clean, with a great crib for our baby. We were in level which came in handy for breakfast as it lasts till 11am and worked well for us as we recovered from jet lag. Safe and clean area around hotel. Ate dinner at the restaurant and it was excellent, Sarai was a wonderful server. We'll stay here again when in Madrid.

C

Catherine

30 Aug 2022 - 1 Sept 2022

reviewed on orbitz

4 out of 5 stars

Everything was super great, including staff and site and location except for the fact that when we arrived (w 2 children), room stankkk of cigarettes. Which was very unfortunate, everything else fine!

M

Martha

30 Mar 2022 - 2 Apr 2022

reviewed on hcom

5 out of 5 stars

I love this hotel. Great staff, walking distance (30 mins) to Prado and Retiro. Great restaurants nearby. We had the level junior suite and it was amazing - we were jetlagged, so food until 11 pm was perfect. Great wines, beer and cava. Super lovely hotel. I will stay again in Madrid. Top notch.