HD Beach Resort

We booked this hotel as it had good reviews and was reasonably priced. We weren’t disappointed check-In was very polite and efficient. Our room was a good size, modern and comfortable. The real bonus was the balcony which was a sun trap. This time of year there can be quite a strong/cool wind but you wouldn’t know it on the balcony. Also as others commented the pools can be a bit chilly but our 10 month old was fine in the children’s pools which are shalllow and well protected. Beware many websites mention an in-door heated pool but don’t tell you that it’s adults only and part of the spa so 10 euros entry fee. One thing you fear with all inclusive is a lack of quality or choice. I am pleased to say that you will want for very little here. The breakfast buffet caters very well for us brits but there is also always plenty of fresh fruit etc to compensate. Lunch and dinner will include lamb/pork chops, kebabs, steak, prawns which you would pay a lot for eating out. Good options for little ones as well. Liked the fact that you could help yourself to beer and soft drinks during the day and in the restaurant but you will queue in the entertainment area. . The staff are very friendly and there was a nightly mini disco, show and DJ til 12. We didn’t really rate the wine or the juices but hey you can’t have it all. Costa Teguise is nice with many bars and restaurants within walking distance. We regularly walked the coastal path to work off the calories and get our baby to sleep.

Very disappointed with the quality of the food and Entertainment. This is NOT a 4 star hotel based on its food alone. Rather than offer 10 choices badly they should focus of 4 well. Most offerings seemed like they were bought in frozen and simply re-heated. The "Gourmet" a la carte restaurant is a joke and a conveyor belt. In all the food is mass catering aimed at families, not for a more refined pallet. The Entertainment was poor with large sections based on the guests making fools of themselves. Better acts could be found a short walk away in the main town. We did complete 2 survey forms while in the hotel but no one ever came back to us. Adult couples should avoid if they want any peace! The room safe is not included in the "all inclusive price" neither is the use of the Spa. Treatments we know are extra.

Nice location, but very disappointed overall, I paid extra for a suite rather than a standard room, we were given room 101, the first room in the hotel, the balcony was next to the main entrance so had no privacy whatsoever, the room was very tatty with paint bubbling off the walls and wallpaper peeling off, the aircon didn't work, toilet seat wasn't fixed properly, soap dispenser in shower did not dispense, but worse of all, it was directly opposite the communal toilets for the hotel, we heard the hand drier etc. constantly from 7am to midnight! We immediately requested a different room but were told to come back the next day, then the next day, then the next day, it took 4 days to be given an alternative standard room, which was like moving into a different hotel. the information in the listing for this hotel is very misleading, it is classed as a "Romantic Hotel", utter rubbish unless you like been romantic with 300 people milling around you! Relax in the "Adults Only" pool which you couldn't get near for kids! Relax in the infinity pool with jacuzzi beds, that didn't work, massage under the various water jets at the sides of the pools, that didn't work! queue for 10 minutes to get half a pint of beer in a warm glass! we paid to use the spa to try and get some peace and quiet, what a mistake, the whole area was freezing cold, all 3 jacuzzi's were cold, the steam room had NO Steam! Sorry but we would never visit here again or recommend anyone to visit.

I have had a very pleasant stay. HD beach resort is a very nice 4 * all inclusive resort on Playa de los Charcos (which is more windsurfing beach) and withing walking distance from Playa las Cucharas - both really nice clean beaches. Food was a good quality, drinks/coctails too. Room was huge with a comfortable bed. Gym was a bit small, but there were not many people, so ok. I didn't spend much time in the hotel during the day as I preferred to be on the beach, but I believe there were lots of activities mainly for children. I can't really complain about anything. I really liked it.