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Gran Melia Palacio de Isora

5 star hotel
8.8/10 Excellent
(442 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Catch some rays at the beach or spend the day relaxing at Gran Melia Palacio de Isora's full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.

Nearby attractions

Located in Guia de Isora, Gran Melia Palacio de Isora is on the beach. While the natural beauty of Alcala Beach and Los Gigantes Beach can be enjoyed by anyone, those looking for an activity can check out Los Gigantes Marina. <br>Traveling with kids? Consider Siam Park, or check out an event or a game at Estadio Antonio Domínguez Alfonso. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby. Guests appreciate the resort's quiet location.

Popular amenities

Family friendly

3 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Free supervised childcare
Laundry facilities
Playground
Snack bar/deli
Waterslide

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

2 poolside bars, 5 bars/lounges and 1 beach bar
7 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7:00 am–10:30 am: eur 25 for adults and eur 10 for children
Room service available

Spa

12 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

2 outdoor tennis courts
3 outdoor pools
Aerobics classes
Arcade/game room
Children's pool
Fitness center
Full-service spa
Pilates classes
Playground
Sauna
Segway rentals/tours
Shopping
Spa tub
Steam room
Tennis
Volleyball
Yoga classes

Outdoor

Beachfront location
Garden
Pool cabanas (surcharge)
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Reception hall

More

Beach towels
Smoke-free property

Nearest Airports

Airplane
Tenerife South Airport
31 km from this hotel
Tenerife North Airport
57 km from this hotel
map

Reviews that mention...

Family Reviews

for Gran Melia Palacio de Isora
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

0%

2 star reviews

33%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Gran Melia Palacio de Isora

Latest reviews (3)

M

Michael

30 Jun 2022 - 7 Jul 2022
reviewed on expedia

4 out of 5 stars

The facilities were very good and the food was also excellent. However, whilst some of the staff were friendly and helpful, a lot were not. We paid for all inclusive and it was anything but - meal times were awkward for children and you couldn’t get food unless you paid extra at different times. So many items of drinks and food were ‘pay extra’ that it was more like a full board offering than all inclusive.
J

Joshua

13 May 2022 - 18 May 2022
reviewed on expedia

2 out of 5 stars

I have been to the hotel many times with family and really had a great time. This time the hotel was overall very disappointing. Food was terrible and over priced. We ordered a Jack Daniel's coke which was £27. Tell me where you found this over £15 max. Didn't even give our money back Won't be going back. Rude staff Disgrace
A

4 Dec 2021 - 11 Dec 2021
reviewed on hcom

5 out of 5 stars

We would highly recommend this hotel. Our first family holiday was just perfect. Thank you Gran Melia !
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