H10 Conquistador

The hotel location was great, near the nice beach and all the nice restaurants and shops, The staff were very welcoming and nice. Dislikes: Hotel had small cockroaches in the room, make sure you close luggage or bags specifically for your dedicated kids skin, however i have heard most of hotels have cockroaches, so its not this hotel only.

ROOMS: Booked a standard room. The room was the smallest I have ever seen in a 4 star hotel. Upgraded it to junior suite and received a room equivalent to a standard one in another location (in from of the seaside) at a 5 star. The first 2 days we had to call to have the room cleaned. The last two days there were coakroaches (maybe this a general environmental issue in Canary) SERVICE: The service was: 1) excellent at the COVID security check at the entrance 2) average at the reception 3) unfriendly at the swimming pool bar POSITION The hotel is excellently placed from Las Americas. OTHER The swimming pool area are excellent. The app system to book the self-service is intuitive and useful. In general the Corona management from entrance to internal management is well executed Conclusion: the place is excellent if you are looking for a place attached to Las Americas beach (reachable in 1 min) and you are available to pay more for this asset while not expecting to have any price linked perk.

The hotel was much more suited to families rather than couples . I didn't particularly like the all inclusive idea as it is a bit chavvy. The entertainment was very loud in the evenings. What I would like to say was that the staff tried very hard to make plenty Efforts especially at the Halloween evening . All in all it is very difficult to find fault with this hotel although As a couple we would prefer somewhere a bit more reserved This is not a criticism of the hotel more a reflection on our viewpoint.

Helpful and friendly staff Fantastic kids club Great selection of food Clean modern rooms Close to beach Reasonable priced drinks Lots of things to do at hotel during day Close to shops and bars