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PortBlue Club Pollentia Resort

4 star hotel
Connecting rooms
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

PortBlue Club Pollentia Resort is a fantastic family-friendly resort with a lot to offer. Families will appreciate the multiple pools, including a heated children's pool, and the diverse dining options with plenty of choices for all ages. The resort also boasts a kids club, and evening entertainment, keeping children happy and engaged. While not directly on the beach, the resort offers easy access to nearby towns via a frequent bus service or taxi. The resort also has a lovely spa and gym.

Guest highlights

The multiple pools, including a heated children's pool
The kids club and evening entertainment
The delicious and varied food options
The friendly and helpful staff

About the hotel

This smoke-free resort features 3 restaurants, 2 indoor pools, and 4 outdoor pools. Free WiFi in public areas and free self parking are also provided. Additionally, a full-service spa, 3 poolside bars, and 4 bars/lounges are onsite.

Nearby attractions

Located in Alcúdia, PortBlue Club Pollentia Resort is in the mountains and near the beach. Pollentia Monographic Museum and Roman Remains of Pollentia are local landmarks, and some of the area's activities can be experienced at Alcúdia Port and Pollensa Port. Traveling with kids? Consider Hidropark and Karting Can Picafort. Looking to get your feet wet? Snorkeling and parasailing adventures can be found near the property.

Popular amenities

Family friendly

2 indoor pools
4 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free cribs/infant beds
Free rollaway/extra beds
Grocery/convenience store
Laundry facilities
Mini golf
Refrigerator
Snack bar/deli
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

3 poolside bars and 4 bars/lounges
3 restaurants
Buffet breakfast available for a fee daily 7:30 am–10 am: eur 14 per person
Room service available

Spa

Body scrubs
Body treatments
Facials
Manicures and pedicures
Massage/treatment rooms
Massages
Sauna
Spa open daily
Spa tub
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tennis lessons
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

2 indoor pools
4 outdoor pools
6 outdoor tennis courts
Aerobics classes
Arcade/game room
Basketball
Bicycle rentals
Children's pool
Fitness center
Full-service spa
Hiking/biking trails
Mini golf
Pilates classes
Racquetball/squash
Sauna
Scooter/moped rentals
Scuba diving
Shopping
Steam room
Surfing/body boarding
Tennis
Volleyball
Water skiing
Windsurfing
Yoga classes

Outdoor

Garden
Pool umbrellas
Terrace

Conveniences

Elevator
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property

Nearest Airports

Airplane
Palma de Mallorca Airport
47 km from this hotel
Menorca Airport
96 km from this hotel
map

Reviews that mention...

Family Reviews

for PortBlue Club Pollentia Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

25%

3 star reviews

8%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about PortBlue Club Pollentia Resort

Showing 1 - 10 of 12 reviews

Latest reviews (12)

C

Christian

28 Jun 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Gem of a resort! We stayed for a week with family (teenaged children) for a mix of tennis, cycling, and exploring the island. Depending on what you are looking for, this is a great spot. Rent a car and you are minutes to Port de Pollenca or Alcudia - both fabulous for a bit of local shopping and dining. Palma is less than an hour away, and Soller is about 45 minutes. Rooms were large enough, with tons of storage for gear & clothes. Do NOT eat at the resort for anything other than the included breakfast - dinner is over-priced and awful. If you rent a car there is parking, but the spots are super super tight, which was the norm anywhere we went. We were not on the resort much, but the adults only area was nice, and the kids pool looked equally nice (and much bigger). Staff was great, and if you book tennis lessons definitely ask for Simon - fabulous instructor and had great insights on where to eat a visit. And if you cycle, I rented a bike via the hotel website which was fabulous. Cap de Formentor is 15 minutes away, Coll de Sa Batalla was great, and if you have the legs keep going to Sa Calobra. Would absolutely stay here again!
M

Mark

14 Apr 2024 - 21 Apr 2024
reviewed on expedia

4 out of 5 stars

Great venue for groups and families alike. Lots to do onsite, good bus service, friendly staff, easy check in and check out. WE will be back!
A

Andreas

27 Aug 2023 - 29 Aug 2023
reviewed on hcom

4 out of 5 stars

The hotel was very large with lots of activities for families. Small, but nice rooms. The sofa in the room was quite hard. Beds were very good. Good bathroom. Nice pool and jacuzzi area. Breakfast was delicious
P

Paul

14 Aug 2023 - 18 Aug 2023
reviewed on expedia

2 out of 5 stars

some very rude staff, some ignored us some just indifferent, treated as children not guests - being all inclusive no incentive for staff to be nice -ie no tipping mechanism so service reflects that they -it was busy and they were working ...but the vibe was they were annoyed to see you not happy to see you. would not revisit - better options for the money. lights out at 11pm when bars closed at midnight ... really did not want you to be there a second longer than they had to be...
J

Jill

23 Jun 2023 - 7 Jul 2023
reviewed on expedia

5 out of 5 stars

Facilities and staff were lovely, the hotel backs onto the nature reserve which is wonderful and scenic. The front of the hotel faces the ocean across a busy road with rocky access to the water. Lots of kite surfing takes place along this stretch. We we’re thankful to have a hire car as the nearest beach is a couple of miles away. The food and service at the pool side bar and grill was very very good, there was a great selection of drinks available on the all inclusive as well as ice creams for the kids and desserts.
P

Philip A

7 Apr 2023 - 17 Apr 2023
reviewed on expedia

5 out of 5 stars

We stayed at this hotel with our two children (5 and 4) in April and enjoyed an excellent holiday. The hotel is located on the main road between Pollenca and Alcudia and although it is not possible to walk to either there is a frequent bus in both directions from the front of the hotel and the taxis are easily found and inexpensive. We didnt regret the location. The hotel itself is well equiped with several pools and good dining and drinking options. We found the food options very good and there was lots of choice for all the family. We stayed all inclusive and enjoyed some drinks in the evening; the all inclusive drinks are main brands, if that is your wish, or there are local options which were also very good. We were very happy with what was on offer. There is a large pool in the centre of the hotel, albeit it is not heated which was an issue in April! There is also a smaller heated pool where our kids spent most of their time. Our room was well equipped and maintained, albeit it was only just big enough for the four of us. All rooms seemed to have a terrace (as we had) or a balcony - very welcome. The staff were friendly and accommodating. We were especially impressed by the animation team who were friendly and enthusiastic. The evening entertainment was fairly limited in April but we certainly enjoyed it as did our kids. Our children went into the kids club and they really enjoyed it. Serena in particular was ace. We will be returning!
L

Liesel

3 Aug 2022 - 6 Aug 2022
reviewed on hcom

4 out of 5 stars

This is a family resort, and it has pros and cons. The best parts are the amazing spa overlooking the bay, and the proximity to water sports on that same bay. The pools are also nice. The cons are the crazy loud dish banging that accompanies every meal, destroying all ambiance, and the environment - mosquitos, stagnant water, pervasive duck aroma. The food variety is good, but the food itself is not up to par. Service is good, staff is helpful. It’s a lovely place in many ways!
R

Ruari

24 Jul 2022 - 31 Jul 2022
reviewed on expedia

5 out of 5 stars

The perfect place we could have stayed in with our two kids aged 5&8 to make our first family holiday memories. All of the staff were friendly and helpful; absolutely no complaints there. The main pool was beautiful and the spa pool beside it was so lovely and warm. The buffet breakfast was delicious and the themed evening dinner buffets were great too. Only minor downsides were the queuing system for popular things to eat - perhaps the buffet could be reconfigured a little bit. Also, probably with all destinations, you have to wake up early to reserve a sun bed by placing a towel on the spots you want; they are all gone by 9am but they start becoming free again at around 5pm when it is still hot and sunny. It’s a short drive to Pollentia or Alcudia - we hired a car but noticed there were frequent buses from the front of the hotel so a car isn’t a necessity. We would stay here again in a heartbeat!
G

Graham

10 Jul 2022 - 27 Jul 2022
reviewed on hcom

5 out of 5 stars

I love this hotel - the staff are amazingly helpful and friendly. The pool is great and food and drink options are enough to please thd whole of my family, which is no mean feat! Highly recommended
G

Grace

13 Jul 2022 - 16 Jul 2022
reviewed on expedia

5 out of 5 stars

Our kids were in absolute heaven with the “mini disco” dance every night and amazing performances. Rooms were comfortable and the pool was great. We enjoyed easy access to PortoPollenca and Alcudia. But kids could have spent the whole time on the property! Great gym and spa. Kids camp etc! They have it all.
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