Antiq Palace Hotel And Spa

The hotel building is a lovely old place with a beautiful courtyard but that's where the positive stuff ends. As a hotel it's simply not up to scratch. From the moment we arrived to no reception staff to the hot stuffy room with no air conditioning (despite what it says on the hotel's website) and windows screwed shut, no shower - just a hand held attachment to the bath tap it is just not good. Whereas most hotels have responded to Covid by enhancing cleaning this one has responded by stopping it, we ran out of coffee for the room and a request for more was initially ignored but then it transpired they had run out. In the three days we were there we never saw anyone who looked vaguely like management, it seems like the place is being run by kids and ut shows. Overall a very disappointing experience for a hotel charging these rates, I've stayed in better hostels for a fraction of the price. It's impossible to recommend this hotel, there are far better options available.

The hotel is centrally located in a quiet street very close to sights, bars, restaurants, etc. Even though the hotel is situated in an old palace (allegedly formerly owned by the Italian royal family), you are unfortunately NOT in for a royal treatment! The hotel is a confusing maze of corridors, stairs, levels, etc. Our suite was very spacious and bright, and was partially furnished with antique cupboard, tables, etc. but they didn't manage to keep this style all the way through, beds are really comfortable. The staff is very helpful, but it is a bit difficult to find out, when the reception is manned, and when it is not, but as you let yourself in with the room key, it normally causes no difficulties. Breakfast is VERY basic (probably because the hotel is small = 20 rooms). We visited the hotel after all covid restrictions were suspended: But still the rooms would not be cleaned (allegedly "due to Covid"), unless you specifically requested it - what a weird scheme/explanation! WARNING: The hotel shares courtyard with a music conservatory (in several floors), so for 10 hours a day you are "entertained" unfortunately NOT with music but with endless, annoying and nerve wrecking scales, instrument tuning, etc. so if you are not 100% sure to have a room facing the street: Stay away from this hotel – it is torture!

The location was excellent and the staff were incredibly helpful. The family suite was enormous and very comfortable. Note that there is currently no spa at the hotel.