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Martinhal Lisbon Chiado

5 star hotel
9.8/10 Exceptional
(164 verified Hotels.com guest reviews)
See verified family reviews (19)

generated by AI based on family reviews

Overview

Martinhal Lisbon Chiado is a fantastic hotel for families, offering spacious rooms and apartments perfect for accommodating children of all ages. The hotel provides a range of amenities designed with families in mind, including a kids' club, and highchairs, toys and child-safe utensils in the rooms. Families consistently praise the excellent service and the welcome package for children. The hotel also has a great location, convenient to Lisbon's attractions and the riverfront. While some guests noted noise from the street, the majority of reviews highlight the positive aspects of a family-friendly stay.

Guest highlights

The spacious rooms and apartments, perfect for families
The kids' club and the welcome package with toys
The excellent service and helpful staff
The convenient location near Lisbon's attractions and riverfront

About the hotel

This smoke-free hotel features a bar/lounge, a snack bar/deli, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

In the entertainment district, Martinhal Lisbon Chiado is in Lisbon Old Town, a walkable area in Lisbon with good shopping. Fernando Pessoa Statue and Santos are local landmarks, and some of the area's attractions include National Museum of Natural History and Fado Museum. Looking to enjoy an event or a game while in town? See what's happening at Campo Pequeno Bullring or Jose Alvalade Stadium. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
Free cribs/infant beds
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Soundproofed rooms
Washer/dryer

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 coffee shop/cafe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Bathroom emergency pull cord
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair-accessible parking

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Lisbon Humberto Delgado Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Martinhal Lisbon Chiado
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

19 reviews

Review data

5 star reviews

89%

4 star reviews

5%

3 star reviews

0%

2 star reviews

5%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Martinhal Lisbon Chiado

Showing 1 - 10 of 19 reviews

Latest reviews (19)

S

Sachin

8 Jul 2024 - 13 Jul 2024
reviewed on expedia

5 out of 5 stars

This is where you need to stay if you are traveling with young children (8 and under). It is completely set up for families, from breakfast to bedtime. While it is a great hotel overall, I would not recommend it for single travelers or those who don't have children, as the noise could get irritating. Every member of staff is helpful, friendly, and knowledgeable.
R

Rose

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

Amazing service and had everything you could possibly think of for a stay in a hotel with a young child. They also had a welcome bag for our son with toys and a hat which he absolutely loved. Bed was super comfy and big. Breakfast was nice and we also used the room service on our last day and the food was excellent. Sometimes when you stay in a hotel room with your child it can feel a little stressful but this was all set up so perfectly it made it really fun for all of us.
M

Maria

25 Jun 2024 - 27 Jun 2024
reviewed on expedia

5 out of 5 stars

Great for families! This was our third stay. Clean, friendly and great room options.
B

Barry

12 Feb 2024 - 16 Feb 2024
reviewed on expedia

5 out of 5 stars

We had a fantastic stay at the Martinhal in Chiado. We stayed in a 1 bedroom apartment for 4 nights and the accommodation was excellent - very clean, spacious, quiet and great that the bunk beds were in the living space as opposed to the main bedroom. The breakfast was good - not as comprehensive as other hotels I've been too - but enough choice to ensure that everyone was well fed before heading out for a day tackling Lisbon's hills. The people were lovely, the complimentary drink voucher on arrival was a very nice touch and we would definitely go back. It's clearly a very family friendly hotel and we felt very at ease there with our son (12) and daughter (9).
A

Amol

15 Feb 2024 - 17 Feb 2024
reviewed on expedia

2 out of 5 stars

The hotel is very family focused. The items in the room are safe for kids, there is a highchair, toys, kid safe utensils, a kids playroom downstairs, and everyone is helpful and understanding of families. The service was amazing, and the young man at the front desk was super helpful. The bar seemed to cater to non-hotel guests but we didnt spend time there other than to get our free drink. The negative to the hotel which was pretty big for us was the noise. We could hear people upstairs, outside in the hall and outside. We did not sleep the whole night Friday due to people partying and screaming in the streets. The sirens (there were many) were manageable as compared to the music and yelling all night from the street. Our 22 month old did not sleep all night and it ruined our flight home.
S

Sarah

22 Nov 2023 - 24 Nov 2023
reviewed on expedia

5 out of 5 stars

We very much enjoyed our stay at Martinhal Lisbon Chiado. Our room was spacious and allowed plenty of space for our family of 4 to get over our jet-lag. We had a separate bedroom, alcove with a twin bunk bed off the hallway and a living room with kitchen. The staff went above and beyond and also provided different activities for our children for about 30-60 minute increments as needed. We did notice that the smell of cleaning supplies in one of the hallways was quite strong but it wasn’t an issue within the rooms themselves. We would absolutely stay here again with young children and loved the offering this hotel provided. The location is also tough to beat and make sure to enjoy the Landeau chocolate cake next door!
F

Frank

7 Sept 2023 - 11 Sept 2023
reviewed on expedia

5 out of 5 stars

The perfect place to stay in Lisbon, chiado with kids. My son is almost 2 years old and he loved the playground at the hotel. Also we loved the room and all the amenities provided. They even left us milk, juices and fruits at our room. Also you can find bottle warmer and all the amenities for kids and babies. We requested babysitting services and I can recommend it without a doubt. Marta was the babysitter for our son for two nights and she was excellent. She took great care of our son, she played with him and feed him. The staff is so helpful and they provided excellent customer service. I wish there was a martinhal in every country :) .
J

James

25 Aug 2023 - 28 Aug 2023
reviewed on expedia

5 out of 5 stars

amazing for families
L

Lauren

5 Jul 2023 - 9 Jul 2023
reviewed on expedia

5 out of 5 stars

This hotel is in a great location. In the middle of the hill, near the water and other great attractions. The staff are kind and helpful. The rooms are set up great for families. Lots of amenities make it very comfortable for families. There are many wonderful restaurants and shopping nearby too.
S

Scott

28 Jun 2023 - 1 Jul 2023
reviewed on hcom

5 out of 5 stars

If you're going to travel with the family, this hotel is fantastic! It's family-oriented with big rooms that accommodate kids of all ages and it offers a Kid's Club in the lobby.
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