Salgados Palace

Lovely place for families. Friendly stuff helping with everything, lots of activities, very clean, quiet and beautiful environmental. Food is very delicious, like homemade. Everything there is done with love. Animation/kids club team doing a great job! Kids loved it.

This hotel is far from 5*, the ‘all inclusive’ food options were substandard. Around 3-4 choices in a restaurant that had 0 atmosphere and felt more like a canteen. After the 2nd night of struggling to make a meal with the options available and having to find food elsewhere (which defeats the object of paying for 5* All Inclusive) we complained to the manager who provided us with a wrist band to the neighbouring and sister hotel Palm Village whose food options and dining facilities were some what better, however nowhere near 5* standard. The hotel is also full of children who are under your feet when trying to plate up food. We had come on holiday for a relaxing couple get away, however it felt like we had checked into Butlins. the entertainment is also embarrassing. I have seen better from drunks on Karaoke in the local pub. Please don’t waste your money and stay here. We have stayed in 4* hotels what would run rings around this place. We won’t be returning.

Huge hotel with four pools. Large room and shower room. Not much natural light so seemed rather dark in places. The food was varied and plentiful. We were all inclusive, there were even afternoon snacks and midnight snacks. My only negatives were that without a car you couldn’t walk to anywhere, it was out of the way. Which should suggest it was quiet but it so was not. Loud music around the pool and kids in abundance! The evening entertainment was ok, mostly singers but got monotonous after a while and again kids up and running around the whole night. So great for families but not so great if you want to chill out on holiday.

No restaurant options, bar was always closed, all advertised children activities closed, unfriendly staff. Tge room was great but overall experience horrendous for a 5 star property.

I was really impressed with the size of the rooms we had, not sure if we were upgraded? But the room was huge with a separate living area in which the children’s camp beds were placed. It had two toilets and two shower rooms which was fab. Cleaners did a wonderful job and put the children’s teddies in their pillows which was such a nice touch. Buffet food - was poor in my opinion. Very much the same thing every day, pasta, pizza, chips and not enough variety. Wine served on the all inclusive was very good though. Normally when it’s all inclusive it tastes like vinegar, but this was a very nice Portuguese wine. They also serve other branded alcohol and nice Portuguese beers. The only problem being, whenever we went to get a drink at the bar in the evening or at the pool bar, you had to wait a minimum of 20 mins (day time) and up to half an hour in the evening, as they only ever had one person serving at the bar at a time. Note on the pools - kids pool was fab with the pirate ship in it, which my kids loved. But the tile floor in the pool was rough and sharp and both my children cut/grazed their knees in it. Also all of the pools were really murky looking which we only noticed on the second day. We stayed here for x3 nights after staying at Vidamar resort for x7 days and you could definitely notice the drop in quality/service. Overall very disappointed with the stay and wish we had stayed on at Vidamar

We liked eating outside at the buffet restaurant for breakfast, lunch and dinner because it was shaded. Our kids loved the kids pool with the pirate ship and slides.

Loved the hotel, staff were very friendly especially at the restaurant. The hotel seems more for business groups rather than family oriented. Didn’t like that you had to pay for use of jacuzzi and indoor swimming pool. Outdoor pools were a bit too cold for the kids. But still enjoyed our stay.

Internet is only available on the inside and still, not very good. Not so many activities for both kids and adults. Buffet food could use some additional variety. On the upper side, staff is really great, as well as the rooms and the pools. Covered car parking, nursing facilities and great pools. Beautiful sunset

Very child friendly hotel childrens entertainment all day lots of different activities.