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Dusit Thani Mactan Cebu Resort

5 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(537 verified Hotels.com guest reviews)
See verified family reviews (9)

generated by AI based on family reviews

Overview

Dusit Thani Mactan Cebu Resort provides a relaxing and enjoyable experience for families. The resort boasts a large pool perfect for family fun, multiple on-site restaurants with a wide variety of food to cater to different diets, and incredibly friendly and accommodating staff who go above and beyond to ensure a pleasant stay. While some reviews mention the beach needing renovation, the overall experience is consistently praised for its hospitality and amenities.

Guest highlights

The incredibly friendly and accommodating staff who go above and beyond.
The large pool, ideal for family fun.
The wide variety of food available in the resort restaurants catering to different needs and tastes.

About the hotel

Spend the day catching some rays at Dusit Thani Mactan Cebu Resort's private white sand beach, relaxing by one of the hotel's 2 outdoor swimming pools, or pampering yourself at the full-service spa. Housekeeping is available on request.

Nearby attractions

Dusit Thani Mactan Cebu Resort is located in Punta Engaño, a neighborhood in Lapu-Lapu, and is in a rural area and on the waterfront. The area's natural beauty can be seen at Olango Wildlife Observation Deck and D' Family Park, while Cebu Provincial Museum and Casa Gorordo Museum are cultural highlights. Traveling with kids? Consider Jose R. Gullas Halad Museum, or check out an event or a game at Cebu Coliseum.

Popular amenities

Family friendly

2 outdoor pools
Arcade/game room
Children's club (surcharge)
Children's pool
Children's toys
Free cribs/infant beds
Laundry facilities
Playground
Supervised childcare (surcharge)
Trampoline

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi
Wifi in public areas is free with a 5-device limit

Food and drink

1 poolside bar and 1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee daily 6:00 am–10:00 am: php 1400 for adults and php 700 for children

Spa

Massages
Spa open daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair-accessible parking

Things to do

2 outdoor pools
Arcade/game room
Children's pool
Fitness center
Full-service spa
Playground

Outdoor

Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
Outdoor furniture
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Lockers available
Reception hall

More

Beach towels
Couples dining
Designated smoking areas
Romance packages available

Nearest Airport

Airplane
Mactan-Cebu International Airport
7 km from this hotel
map

Reviews that mention...

Family Reviews

for Dusit Thani Mactan Cebu Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

9 reviews

Review data

5 star reviews

89%

4 star reviews

0%

3 star reviews

0%

2 star reviews

11%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Dusit Thani Mactan Cebu Resort

Latest reviews (9)

J

Jamella

29 Jun 2024 - 1 Jul 2024
reviewed on expedia

5 out of 5 stars

The hospitality in this resort was exceeded my expectations. I traveled with my family of 12 and they went above and beyond, from check-in & being upgraded to readjusting tables for meals. Shoutout to John from the front desk & Alvin from the poolside restaurant!
M

Michael

26 May 2024 - 29 May 2024
reviewed on expedia

5 out of 5 stars

Very quiet and relaxing, good for families who like to play in the large pool, good restaurants available on site, accommodating friendly staff, a bit far from the city.
G

Gayathri

9 Apr 2024 - 14 Apr 2024
reviewed on expedia

2 out of 5 stars

We booked a family room expecting it to fit 2 adults and 2 children, but it fell short of accommodating our needs and the beds can’t possibly fit one adult and even a toddler. Really disappointed with the size of the rooms. Upon check-in, Ruth at the reception was exceptionally rude, giving us an unwelcoming reception and repeatedly asked me to prove that I booked the room with breakfast while I was struggling to get connected to internet. The beach was disappointingly “very” small, and for a supposed resort, the entertainment options were lacking, making the property feel more like a hotel than a resort. Additionally, being far from the city, it's challenging to spend an entire day here, with limited activities within the property itself. However only one positive was Alvin from the Sunset Sports Bar was very friendly and tried his best to accommodate our special dietary needs.
C

Clinton

30 Dec 2023 - 3 Jan 2024
reviewed on expedia

5 out of 5 stars

The staff went above and beyond to give me and my family an excellent vacation experience. This was my second visit. I will be booking a third visit.
K

Katrina

22 Jul 2023 - 23 Jul 2023
reviewed on travelocity

5 out of 5 stars

This Hotel in Cebu has the most accommodating and nice staff Ive ever had experienced in a hotel. They were very nice and genuine. The Buffet was my husband's favorite since they serve various food so many options that can cater a certain diet. The kids area were nice for parents that needed a break. Thank you for the best experience and enjoyable stay our family had.
C

Christine

22 Mar 2023 - 23 Mar 2023
reviewed on travelocity

5 out of 5 stars

Excellent customer service, very courteous staff especially dining area, shout out to Kris n Febe, very attentive to costumers with beautiful smiles as they served us with our bfast needs. Great food, clean swimming pool n hoping the beach access and the beach itself will be renovated soon, after effect of the Odette typhoon. Overall will highly recommend to family and friends.
A

Achim

2 Mar 2023 - 5 Mar 2023
reviewed on travelocity

5 out of 5 stars

We stayed for 3 nights at the hotel with the family and it was a great experience. The rooms were nice and clean, the food was excellent and the hotel staff was super nice, courteous and professional. The pool and the beach are great. All in all a very enjoyable stay and we will come again.
H

Helen

24 Nov 2021 - 26 Nov 2021
reviewed on hcom

5 out of 5 stars

Hotel is gorgeous! Very nice view from my hotel room. Will bring my family here
M

Maricel

20 Nov 2020 - 21 Nov 2020
reviewed on hcom

5 out of 5 stars

It was really fun my children love swimming and also we love the views of the hotel but one thing only our room aircon is not that so cold but we manage the condition. Over all it was worth it.
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