Corendon City Hotel Amsterdam

Awful stay: staff is very rude, not helpful at all, will disturb you when you eat. Hidden fees and info: not only there are restrictions about hours you can access the spa (men and kids are not allowed all the time), it’s not written anywhere before you book if you’ll be able to access it or not. By the way it’s 19€/pers even if you can’t access it so ask in advance if you’ll be able to access it. Room is very cold, not enough coffee for the people in the room. Overall , worst experience of our trip, I wouldn’t recommend it. At your own risks

The staff is truly what made this place! Isa and Jackie at the front desk were truly kind to my children, myself and all the other guests in the lobby. They were helpful and went above and beyond! The folks in the restaurant and bar were just a great. Everyone was friendly and welcomed us with a smile. My kiddos are already asking to go back!

Nice hotel, big and comfortable rooms, staff is welcoming and polite, very professional and helpful. Breakfast is super good and tasty with lots of options, highly recommend!!! Me and my family, we enjoyed our stay!

Stayed in the junior suite, there was a noticeable whole in front of the closet which you stepped into every time, which caused a twist on my ankle. Checked in as an individual guest on October 10th at 8:30pm and was charged taxes for 2 persons, even though i explained that i might be the only person staying in the room (339). The manager came out and addressed my concern with a very poor, don't care attitude , saying noting can be done about that. The overall authentic genuine welcoming reception was missing among the front desk. This is a clear reflection of the leadership or training program. Hospitality is more! atless showing the interest to meet guests' needs in the simplistic ways goes a long way.

All staff were very friendly and helpful 🤗 The hotel was clean and the beds were comfortable. The hotel is a 5 minute (max) walk to the metro station, very convenient. The music in the restaurant in the evenings was way too loud to hear anyone speak during dinner and we could hear it in our room on the first floor every evening, the food was Caribbean and nice. The breakfast was a basic selection. Children can only use the pool in the morning until 12 and I was charged €19 to use the pool with my child even though I did not want any of the spa treatments and I was a paying guest ☹️ this was not made clear when booking if I knew this I would have stayed at a different hotel as the pool was the main reason for choosing this hotel for the children.