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Mercure Amsterdam City

4 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(1007 verified Hotels.com guest reviews)
See verified family reviews (4)

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.

Nearby attractions

Mercure Amsterdam City is located in Amsterdam East, a neighborhood in Amsterdam, and is in the suburbs and on the waterfront. The area's natural beauty can be seen at Amstelpark, while Heineken Experience and Rijksmuseum are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at Johan Cruyff Arena. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's convenience to public transportation: Overamstel Station is 10 minutes by foot and Spaklerweg Station is 15 minutes.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee weekdays 6:30 am–10:00 am: eur 19.00 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

Things to do

Bicycle rentals
Fitness center
Sauna
Steam room

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Library

More

Couples dining
Romance packages available
Smoke-free property

Nearest Airports

Airplane
Amsterdam Airport Schiphol
11 km from this hotel
Rotterdam The Hague Airport
53 km from this hotel
map

Reviews that mention...

Family Reviews

for Mercure Amsterdam City
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

4 reviews

Review data

5 star reviews

25%

4 star reviews

25%

3 star reviews

25%

2 star reviews

0%

1 star reviews

25%

We have selected a sample of reviews which reflect what families have said about Mercure Amsterdam City

Latest reviews (4)

R

Rohini

2 Apr 2024 - 3 Apr 2024
reviewed on expedia

1 out of 5 stars

I didn’t feel comfortable with my stay here . Travelled with two young children , no proper support and not a great stay. I did a non refundable booking , else would not have stepped in . They made me pay additional charges for kids , and staff were impatient and not so polite
B

Brennan

28 Mar 2024 - 29 Mar 2024
reviewed on expedia

5 out of 5 stars

I really enjoyed our stay at the Mercury Amsterdam City Hotel. The hotel was convenient and the staff was very lovely and helpful to my family. The room was perfect for my family and very quiet.
M

Manish

25 Jul 2023 - 27 Jul 2023
reviewed on hcom

4 out of 5 stars

Very nice stay with family. Friendly staff and good service.
M

MIKE

24 May 2022 - 26 May 2022
reviewed on orbitz

3 out of 5 stars

I like the area where the hotel Is situated because it’s quiet and it seems safe. However, you will not find shops grocery stores or anything around the area. The train station is about 10 minutes walking distance which is a good bonus. The hotel itself is great because everything seems brand-new and the hotel is clean. But the lack of ice machine and microwave was a problem. The staff is not very empathetic when I raised the question about having a room that is smaller than average and also does not have a privacy door for the sofa bed as we have grown teenage girls. If you have smaller kids then this room would be perfect for four people.
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