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Casa Ticul Hotel Boutique 5Th Av

3 1/2 star hotel
8/10 Good
(751 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 2 outdoor pools, this hotel has a restaurant and a snack bar/deli. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a 24-hour front desk, and a library.

Nearby attractions

Casa Ticul Hotel Boutique 5Th Av is located in Downtown Playa del Carmen, a neighborhood in Playa del Carmen, and is near theme parks and near the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

2 outdoor pools
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant
Free continental breakfast available daily 7:00 am–11:00 am

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
This property does not have elevators
Well-lit path to entrance

Things to do

2 outdoor pools

Outdoor

Garden
Picnic area
Rooftop terrace

Conveniences

Library

More

Designated smoking areas

Nearest Airports

Airplane
Cozumel International Airport
19 km from this hotel
Cancun International Airport
49 km from this hotel
map

Reviews that mention...

Family Reviews

for Casa Ticul Hotel Boutique 5Th Av
star-fullstar-fullstar-emptystar-emptystar-empty

2.5 out of 5 stars

2 reviews

Review data

5 star reviews

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4 star reviews

50%

3 star reviews

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2 star reviews

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1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about Casa Ticul Hotel Boutique 5Th Av

Latest reviews (2)

E

Evelia

17 Feb 2024 - 22 Feb 2024
reviewed on expedia

1 out of 5 stars

This property is a complete health hazard. The pictures listed are deceptive and from over 10 years ago. DO NOT stay at this hotel. Just to name a few things that I witnessed first hand. -Filthy mattress with body fluids, mold, stains etc. in my room and older mattresses scattered in hallways around the hotel. (Yes you read that correctly) -Broken staircases with cement buckets holding them together. -cracked walls and ceilings with holes. -Filthy towels and bed sheets with bodily fluid, blood stains and mold. -old filthy dated smelly furniture -no hot water -filthy green pool -filthy bathrooms with cracked walls and broken doors. I can honestly go on and on. I booked a 5 night stay and left after one night. Reason I stayed was because I arrived in the late evening and wasn’t able to book another night elsewhere. This place is disgusting to say the least and the owners don’t seem to care. My family and I stayed here over 10 years ago and it was a beautiful boutique then. Unless you are comfortable living in filth, stay away.
F

Froylan

20 Jul 2022 - 24 Jul 2022
reviewed on orbitz

4 out of 5 stars

Small but very attentive staff and make you feel and home Property needs some upgrades but overall good for the price I would gladly recommend this property to friends and family
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