Vivo Resorts

This resort was a complete disappointment. A complete lack of services and bare minimum effort for guest care. The children’s club was closed, and only one restaurant was open during our stay due to ‘low season’ that isn’t mentioned on Expedia. Swim up bar closed at 5pm..seriously. We stayed at a beautiful but expensive villa. We arrived and it was nice but nothing was there, no coffee (basic for any hotel), no drinks, no laundry detergent, no fruit…definitely not VIP. We called in advance and were assured the store on the resort had what we needed…nope! The worse part was phrasing the resort as rustic..nope just not developed or finished. It is a 30 minute drive to town on dirt roads, parts of which were floaded and had crocodiles in the water. $50 USD to get to town each way but definitely not safe to leave hotel at night to take advantage of activities in town. A ridiculous and disappointing waste of a trip.

My family and I enjoy our stay clean and safe environment

Fabulous resort, everything is first-rate. 5 stars. Two downsides: the beach is rough, not usually good for swimming, but gorgeous to look at; second, it’s far from town, so you’ll either need to take taxis or rent a car to go do things. Favorite activity was the baby turtle release, right in front of the resort 2x a week.

This is an excellent place to stay is away from everything very quiet and relaxing Lovett I recommend it to everyone who want something totally different than cancun good family place

Fantastic beach, great pools, quiet and relaxing, great for couples and families.