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Hotel Santa Fe

3 1/2 star hotel
Kids stay free
8.8/10 Excellent
(788 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Spend the day on Hotel Santa Fe's beach or relax by one of the hotel's 3 outdoor swimming pools.

Nearby attractions

Located in Puerto Escondido, Hotel Santa Fe is in the entertainment district and on the beach. Commercial Walkway and Benito Juarez Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Zicatela Beach and Marinero Beach. With water skiing, windsurfing, and sailing nearby, you'll find plenty of adventures in the water.

Popular amenities

Family friendly

3 outdoor pools
Access to nearby outdoor pool
Babysitting (surcharge)
Children's pool
Laundry facilities

Wifi

Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Cooked-to-order breakfast available for a fee daily 7:30 am–11:30 am: usd 135-230 for adults and usd 150-230 for children
Room service available

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance

Accessibility

Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
This property does not have elevators
Visual alarms in hallways

Things to do

3 outdoor pools
Access to nearby outdoor pool
Children's pool
Spa services

Outdoor

Beachfront location
Garden
Pool umbrellas
Terrace

Conveniences

Front-desk safe
Gift shop/newsstand

More

Beach towels
Smoke-free property
map

Reviews that mention...

Family Reviews

for Hotel Santa Fe
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hotel Santa Fe

Latest reviews (2)

C

Christina

13 Apr 2024 - 15 Apr 2024
reviewed on hcom

5 out of 5 stars

This is one of the most beautiful little hotels I’ve ever stayed at. I will definitely be back! It’s not perfect, maybe even far from it, but the charm and the wonderful staff and the beautiful architecture make it perfect in my eyes. We did stay in the junior suite that overlooks the pool, I would specifically request the same room again. I think there are two junior sweets, one superior suite, and the rest of the rooms are similar, but we enjoyed the extra space and great view. We actually had our trip split to stay another hotel but after one night at the other place, I called and booked our last three days back at Santa Fe. We got the other junior suite to the north side of the pool and didn’t like it as much, but it was still nice. We spent our last day just hanging out in the pool anyway, and that was lovely. The restaurant is delicious and the service was wonderful.
E

Edith

6 Apr 2023 - 10 Apr 2023
reviewed on orbitz

2 out of 5 stars

This place is definitely 3 star hotel, they tried to make it look vantage but is extremely old. The bathroom tiles are not only old but they don't clean it well, since they assume we won't notice. I dropped an empty shampoo bottle in the shower and it stayed there for 2 days until I picked it up. The area around needs cleaning they have bird poop all over the railing to go up the stairs, Overall the outside need cleaning. The restaurant is extremly expensive for the quality of food. I recommend El Cafesito restaurant is a much better choice. They have 2 pools one for children and one for adults, but if the parents are drinking they allowed children in the adult pool, they don't care. On our last day we forgot in the bed a traveling blanket that my daughter used every night to put on the pillow since the pillow case wasn't very clean. We tried to go back to get it but the room was already occupied and they told me they would look the next day. They claimed that we didn't forget it but we know it was there and they did not returned it. I would not recommend this hotel to anyone, unless you are willing to put up with the dirt.
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