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Fiesta Americana Viaducto Aeropuerto

4 star hotel
Connecting rooms
9.6/10 Exceptional
(2068 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Fiesta Americana Viaducto Aeropuerto is a popular choice for families, offering a clean and well-equipped environment. Guests consistently praise the friendly and approachable staff. The hotel's convenient location near a shopping mall provides added dining and snack options. While some guests mention challenges with the airport shuttle service, many families find the hotel to be a great base for their trip, highlighting the comfortable rooms and overall positive experience.

Guest highlights

The friendly and approachable staff
The cleanliness of the hotel and rooms
The convenient location near a shopping mall with additional dining options

About the hotel

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, valet parking, a business center, and concierge services are onsite. Change of towels is available on request.

Nearby attractions

Located in Ixtacalco neighborhood, Fiesta Americana Viaducto Aeropuerto is connected to a shopping center. Notable landmarks in the area include Zócalo and Centro Nacional de las Artes. Looking to enjoy an event or a game? See what's going on at Sports Palace Dome or Estadio Fray Nano.

Popular amenities

Family friendly

Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:00 am–noon: usd 19 per person
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Elevator

More

Smoke-free property

Nearest Airport

Airplane
Benito Juarez International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Fiesta Americana Viaducto Aeropuerto
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

70%

4 star reviews

10%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Fiesta Americana Viaducto Aeropuerto

Latest reviews (10)

R

Roberto Jose

4 Jul 2024 - 5 Jul 2024
reviewed on expedia

5 out of 5 stars

Superb modern hotel close to AICM. They offer transportation to/from the airport. I have stayed already 3 times, with and without family, and will continue coming here. It is connected to a medium size shopping mall. The restaurant of the hotel is excellent.
B

Baseemah

23 May 2024 - 26 May 2024
reviewed on expedia

5 out of 5 stars

This property was exactly what my family needed. I traveled with my family and my mom and it was so perfect to have access to that attached mall for additional dining and snack options. Parking was super easy, the hotel was extremely clean, and the staff were very approachable and friendly. I didn't receive any of the VIP amenities , but I didn't push too much because we were so tired when we arrived. Overall 10/10 experience - would definitely stay here again.
M

Mary

10 Aug 2023 - 11 Aug 2023
reviewed on orbitz

5 out of 5 stars

Hotel was clean and well equipped. Staff was also wonderful. Great for families.
D

Dianelys

3 Aug 2023 - 4 Aug 2023
reviewed on hcom

5 out of 5 stars

Excellent hotel, very very clean, all bed clothes smells clean, employees are very friendly. For sure is my perfect hotel. And I will bring my family back.
L

Lourdes

29 Jun 2023 - 30 Jun 2023
reviewed on orbitz

5 out of 5 stars

Pleasant environment for families with children. Our room was very clean and the staff were all friendly and welcoming.
A

Adolfo A

11 Feb 2023 - 12 Feb 2023
reviewed on orbitz

5 out of 5 stars

great place to stay! Very high end. I just wish it had a fridge. I have a baby and needed his milk refrigirated.
T

Toneal JENNA

17 Aug 2022 - 18 Aug 2022
reviewed on orbitz

5 out of 5 stars

The only negative point is that we waited a long time at the airport for the shuttle. The person at the airport wasn't clear in advising us that the pick up is every hour and I had a baby with me and it was late at night.
P

Priya

25 Jul 2022 - 26 Jul 2022
reviewed on orbitz

1 out of 5 stars

I did not like the property- 1/ the airport shuttle operates at a fixed schedule and not by the travelers convenience. They did not tell me at night for an early morning flight. I had to spend extra money on 2 Ubers for big family 2/ Air conditioning was not working and had to call someone at 11pm and wait for it to be fixed before I could sleep 3/ WiFi was not working so they connected me to remote technical support 4/ the upgrade room I received was behind an elevator - the toiletries boxes were there but empty and did not have coffee machine
L

Lillian

3 Jun 2022 - 4 Jun 2022
reviewed on hcom

1 out of 5 stars

The hotel advertised always available shuttle service from airport when I told them I’ll be arriving late at the airport after 10:30. However no one was at the booth. We didn’t get picked up until 1 am, and checked in at 1:30am. We have an early flight and they said they only have shuttle service once every hour, so we had to get up at 4am. This was torture for a family of 6 with two little kids. So please be warned!!
A

Alison

20 Apr 2022 - 21 Apr 2022
reviewed on hcom

4 out of 5 stars

Stayed here for one night as a family of 4. Room was clean and bed was huge and comfortable. Small bottles of water and good Nespresso-type coffee machine provided in the room. Free airport shuttle buses, although quite confusing where to get them from once we arrived in Mexico City airport. Would stay again.
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