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Heeren Straits Hotel

3 star hotel
Kids stay free
9/10 Excellent
(81 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Heeren Straits Hotel in Malacca is a great option for families, offering spacious rooms that can comfortably accommodate four people. Families appreciate the cleanliness and relaxing atmosphere. While the hotel is praised for its excellent service and a decent breakfast spread featuring local delights, it's worth noting that the narrow staircase may not be suitable for elderly guests or very young children. The hotel's location is convenient, though transport may be challenging during peak periods.

Guest highlights

Spacious rooms accommodating up to four people
Excellent and helpful service staff
Delicious breakfast with local food and handmade epok epok

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.

Nearby attractions

Heeren Straits Hotel is located in Taman Kota Laksamana, a neighborhood in Malacca City, and is in a shopping district. Malacca Heritage Centre and Chen Ho's Cultural Museum are cultural highlights, and travelers looking to shop may want to visit Jonker Street Night Market and The Shore Shopping Gallery. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Mini-fridge
Playground
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 restaurant and 1 coffee shop/cafe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Well-lit path to entrance
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Playground

Outdoor

Garden

Conveniences

Free newspapers in lobby
Front-desk safe
Library

More

Renovated entire property - march 2016
Smoke-free property

Nearest Airport

Airplane
Kuala Lumpur International Airport
85 km from this hotel
map

Reviews that mention...

Family Reviews

for Heeren Straits Hotel
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

20%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Heeren Straits Hotel

Latest reviews (5)

N

Ng

29 Mar 2024 - 30 Mar 2024
reviewed on expedia

5 out of 5 stars

Highly recommend for family. Amaze by the spaciousness room.
T

Tang

2 Sept 2022 - 3 Sept 2022
reviewed on expedia

5 out of 5 stars

I like: cleanliness, the Superior King room can accommodate for 4 pax. It's a great idea for family with kids but might not be good for elderly since the bedroom is at the upstairs. The design gives the feeling of relax, comfort.. I don't like: the ground floor is quiet and should make the atmosphere more lively. However the main hotel "Heeren Palm Suite" at the opposite is a good one... it's a good experience staying in a Baba-Nyonya hotel in Melaka! What do you think having a cup of coffee in a Baba-Nyonya hotel?
A

14 Mar 2024 - 16 Mar 2024
reviewed on hcom

4 out of 5 stars

Overall not a bad experience. However not suitable for old folks or small kids due to the narrow staircase.
A

4 Jun 2022 - 6 Jun 2022
reviewed on hcom

5 out of 5 stars

One of our favourite stays in Malacca. The service staff are excellent and go all the way to help. However, they had to shuttle between Heereen Palm Suites and Heereen Straits Hotel. Breakfast was a decent spread of local food and we loved the handmade epok epok with lots of fillings (and feelings). Great location but a nightmare getting Grab into and out of the area during the long holiday weekend, otherwise it should be fine. Overall, a pleasant stay for a family of 4.
A

14 Dec 2017 - 15 Dec 2017
reviewed on hcom

5 out of 5 stars

Overall it’s good BUT u need to be very careful when booking the hotel ...even the room stated can accommodate 3pax...but if u didn’t specify it, they will charge u even the child is underaged (less than 6 yrs old free Not 12 yrs old like other hotels do) It’s my 1st encounter though. A bit upset on this matter. Else it will be perfect . Maybe the business is too good that’s why they are very strict on this matter. So be careful when booking the room.
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