Y
Yong Soon
15 Dec 2023 - 18 Dec 2023
reviewed on expedia
4 out of 5 stars
Very valued for many stay at the 2 bedroom deluxe suite, place is rather well maintained and clean, however, we do realise that the hotel feels like it have aged a bit, with the finishing of the bathroom to be improved as the water get stuck at the shower stall due to the flooring for water drainage not done properly in the room I staying.
Wifi was really bad and when we feedback to the hotel, they say they have some issue with their wifi.
As I drove there, it was easy to park as the parking is the same as Hatten Hotel and is complimentary once you give the front desk your TNG card.
Good location, walking distance to many amenities and food, good size room. Will definitely consider to stay here again if I am coming with my extended family again.
However, do hope the shopping in the area will come back to live as the connected shopping areas at Hatten's property itself is almost totally bare and vacant with all shops' shutter closed.
M
Muhd
22 Dec 2023 - 23 Dec 2023
reviewed on expedia
3 out of 5 stars
I have a pleasant stay in the hotel but theres a few things that make me and my family feel so inconvenient.
1) The proceess to pay the hotel room. I understand the idea of cashless is good but at the same time its hard for me without credit card as i prefer to have cash when on oversea
2) The breakfast. No complain about the food but to going to the next hotel is so inconvenient. I and family need to take the link lift at the carpark. Most of my family is having knee issue and hard for them to walk there.
Afterall i like the design of the hotel. Hope the hotel can improve on this.
S
SUAIDI BIN A
17 Dec 2023 - 20 Dec 2023
reviewed on expedia
5 out of 5 stars
Room itself is very unique with peranakan theme and good for family of 4 ppls
L
LINA
28 Nov 2023 - 30 Nov 2023
reviewed on hcom
4 out of 5 stars
Overall the stay was good except there was issues with the key card when using the lift as many times unable to press the floor level as the sensor not working well. Also there was no aircon at the ground level and air very hot and stuffy whilst waiting for lift and our other family members. The breakfast was good and value for money.
S
SL
2 Sept 2023 - 4 Sept 2023
reviewed on expedia
4 out of 5 stars
Thin walls - I can hear the toddler screaming and crying in the mornings and evenings. Thank God these next door inhabitants checked out earlier.
Breakfast provided at Hatten Hotel where there are many people queueing up to get in. Food that is finished (e.g. Roti Prata) is not replenished. The staff only replenished selected items, so the food diversity is poor.
But this hotel is conveniently located to the malls and the neighbourhood apart from noisy guests next door is generally quiet. I feel safe in the area. So this hotel is good for short stays and if you prefer to eat breakfast outside. It could just be my bad luck for next door guests where parents ignore their screaming/crying kids.
F
Fong
8 Jul 2023 - 11 Jul 2023
reviewed on expedia
4 out of 5 stars
The property need a little upgrade. We booked a suite for a family of 4. The tap in the utility area was leaking and when we came back to the room, part of the carpet was wet!
P
Paul
6 May 2023 - 8 May 2023
reviewed on orbitz
4 out of 5 stars
The family room I stayed in was big and spacious, but hotel is a little dated.
M
Melvyn
10 Jan 2023 - 12 Jan 2023
reviewed on hcom
4 out of 5 stars
Wished that business would go back to normal. Hotel still rather quiet. Stayed here 3 times in a row for my Malacca trips. Love the location and family rooms. Need some sprucing up and minor mai tenance.
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Neo
Invalid Date - 28 Nov 2022
reviewed on orbitz
3 out of 5 stars
Rooms are spacious for families with kids but the bathroom can be improved.. Everytime after shower, the area will be flooded as the water unable drained properly. Phone in the room are not connected to concierge then unable to call for any room service or housekeeping.
V
Viknash
10 Nov 2022 - 12 Nov 2022
reviewed on orbitz
3 out of 5 stars
The 2 bedroom is perfect for families. Price is reasonable. The rooms are not clean, as it is dusty and the air from the aircon does not seem clean too. The restaurant was closed, and this wasn't mentioned earlier. No room service. Very basic hotel.