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Tokyu Stay Shibuya

3 star hotel
Kids stay free
8.8/10 Excellent
(1003 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Tokyu Stay Shibuya is a great option for families visiting Tokyo. Its convenient location, just a short walk from Shibuya Crossing, provides easy access to numerous restaurants and attractions. The hotel offers clean and comfortable rooms, some with handy amenities like kitchenettes with hot plates, washing machines and dryers. While rooms may be on the smaller side, families appreciate the convenience and cleanliness.

Guest highlights

The convenient location, within walking distance of Shibuya Crossing and many restaurants.
Clean and comfortable rooms with useful amenities such as kitchenettes with hot plates, washing machines and dryers.

About the hotel

Dry cleaning, a 24-hour front desk, and a computer station are available at this hotel. WiFi in public areas is free. Other amenities include multilingual staff and a vending machine. Weekly housekeeping is available.

Nearby attractions

Tokyu Stay Shibuya is located in Shibuya, a neighborhood in Tokyo, and is in a shopping district and near a metro station. Tokyo Imperial Palace and Shinjuku Gyoen National Garden are local landmarks, and the area's natural beauty can be seen at Yoyogi Park and Hibiya Park. Ready for a night out? Consider Happoen Garden and Akihabara Electric Town. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

Kitchenette
Microwave
Refrigerator
Washer/dryer

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Buffet breakfast available for a fee daily 7 am–9:30 am: jpy 1020 per person

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Luggage storage
Multilingual staff

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)

Conveniences

Elevator
Vending machine

More

Designated smoking areas (fines apply)

Nearest Airports

Airplane
Tokyo International Airport
14 km from this hotel
Narita International Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for Tokyu Stay Shibuya
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Tokyu Stay Shibuya

Latest reviews (6)

R

Ruyam

7 Jun 2024 - 11 Jun 2024
reviewed on expedia

4 out of 5 stars

We stayed here for majority of our stay in Tokyo. It's a great hotel, I only docked a star as we did not know what their policy was regarding children and they made us pay for a whole extra room charge, that was a little off putting as the room didn't have three individual beds bt 2 beds and sofa bed. Considering we stayed there so many days, it would have been courteous of them to offer some sort of concession.
G

Gregory

1 Jun 2024 - 2 Jun 2024
reviewed on hcom

5 out of 5 stars

Perfect for family and walkable to many options of food and attractions.
N

Nikolai

25 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

Perfect place to stay with family excellent location very convenient rooms they are offer small kitchen washer machine
A

7 Aug 2024 - 15 Aug 2024
reviewed on hcom

5 out of 5 stars

We had an amazing stay here with our 3 kids. Just a note that kids over 6 are counted as an adult and kids are “free” so this was helpful for our family of 5 as many hotels in Japan only Allow Maximum of 4. Amazing area, tons of great walkable dining, 12 minute walk to Shibuya crossing and safe! Albeit everywhere in Japan is safe. Rooms were so clean and comfortable. The hot plate was helpful to cook but they also had two markers downstairs for easy grab meals. Staff was super friendly and helpful.
A

28 Mar 2024 - 2 Apr 2024
reviewed on hcom

3 out of 5 stars

Very friendly and helpful staff. Only about a 10 minute walk to Shibuya Station. There was enough space for my family of 4. The biggest thumbs down was the long strands of hair we kept finding on the floor.
A

4 Aug 2023 - 5 Aug 2023
reviewed on hcom

5 out of 5 stars

The room our family stayed in was equipped with All necessary furniture; home electronic appliances (incl. washer/clothes dryer/cutlery). The room was not very spacious; however, there was a kitchen counter and the dining table, which enabled us to have meals in the room. The room was extremely clean and new.
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