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Shibuya Stream Excel Hotel Tokyu

3 1/2 star hotel
Kids stay free
9.4/10 Exceptional
(1012 verified Hotels.com guest reviews)
See verified family reviews (8)

generated by AI based on family reviews

Overview

The Shibuya Stream Excel Hotel Tokyu is a fantastic family-friendly hotel in the heart of Shibuya. Families appreciate its superb location, providing easy access to Shibuya crossing and other attractions, as well as convenient transport links. The hotel offers comfortable rooms, often spacious enough for a family of four, with amenities such as comfortable beds and wonderful showers. Many guests highlight the delicious breakfast and the exceptionally helpful and friendly staff. While rooms might be a bit of a squeeze for some families, the overall convenience and excellent service make this a popular choice.

Guest highlights

The incredibly convenient location, with easy access to Shibuya crossing and transport links
The comfortable rooms and amenities, including comfortable beds and wonderful showers
The delicious breakfast
The exceptionally helpful and friendly staff

About the hotel

This hotel features a restaurant, a bar/lounge, and self parking. WiFi in public areas is free. Other amenities include a microwave in a common area, dry cleaning, and laundry facilities. Weekly housekeeping is available.

Nearby attractions

Near a metro station, Shibuya Stream Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with great shopping. Shibuya Crossing and Meiji Jingu Shrine are notable landmarks, and travelers looking to shop may want to visit Tokyo Midtown. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is 5 minutes by foot.

Popular amenities

Family friendly

Laundry facilities
Refrigerator
Soundproofed rooms

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 7 am–9:30 am: jpy 2800 for adults and jpy 1400 for children

Guest services

24-hour front desk
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage

Accessibility

Bathroom emergency pull cord
Braille signage
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility

Conveniences

Elevator
Front-desk safe
Water dispenser

More

Designated smoking areas
Shared microwave

Nearest Airports

Airplane
Tokyo International Airport
14 km from this hotel
Narita International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Shibuya Stream Excel Hotel Tokyu
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

8 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Shibuya Stream Excel Hotel Tokyu

Latest reviews (8)

A

Amanda

7 Aug 2024 - 11 Aug 2024
reviewed on hcom

5 out of 5 stars

Excellent hotel! Friendly, helpful staff, great rooms & facilities: comfy beds, wonderful showers, high-end amenities, all topped off with a superb location! My family and I were extremely pleased with our stay here. I highly recommend this hotel.
C

Cynthia

20 Jun 2024 - 23 Jun 2024
reviewed on expedia

5 out of 5 stars

Right in the heart of Shibuya. We could see the Shibuya scramble from our hotel room. Comfortable for a family of 4. We each had our own bed. Water, tea and Nespresso in the room.
R

Rosemary

13 May 2024 - 16 May 2024
reviewed on hcom

5 out of 5 stars

Shibuya Stream was in the perfect location! So convenient and very nice hotel. Breakfast was delicious and staff were great! My family and I couldn’t have picked a better hotel in Shibuya!
J

Johnna

9 Apr 2024 - 16 Apr 2024
reviewed on expedia

5 out of 5 stars

We had a great stay here! It was in the same building as multiple food options, a less than 5 minute walk from Shibuya crossing, and walkable to anything else we wanted to see. We booked a standard twin room for us and our two children ages 9&11. Sleeping was a bit of a squeeze, but honestly most hotel rooms are in Japan and it ended up being the most spacious room we stayed in during our trip. The staff also went out of their way to help us recover a wallet we lost in an uber, and it was returned with everything intact. We would stay here again should we come back to Tokyo.
C

Charmaine

20 Mar 2024 - 22 Mar 2024
reviewed on expedia

5 out of 5 stars

Shibuya Stream is very accessible in terms of transportation and dining. We found it very safe especially traveling as a family.
N

Nina

19 Apr 2023 - 26 Apr 2023
reviewed on orbitz

5 out of 5 stars

My family is not fluent in Japanese and we found our stay very easy. In easy walking distance and good accessibility - we had a stroller, and were able to move around under cover, even though it rained.
C

Clariza

1 Jul 2022 - 3 Jul 2022
reviewed on orbitz

5 out of 5 stars

Enjoyed our stay. Right by the train station which made it easy travelling with a toddler in a stroller. Area was close by all the great spots in shibuya.
A

15 Nov 2022 - 18 Nov 2022
reviewed on hcom

5 out of 5 stars

Great location. Lobby is on the 4th floor. Restaurants on the second and third floor very convenient if you are tired. There’s a Deli Market on the 2nd if you want to pick up a drink to bring back. No water bottles provided as they are eco friendly but they do provide a reusable water bottle that you can fill up at a water station but we didn’t use them. The view from the room was great (shibuya crossing, Miyashita park) When you step out of the shower you are in the foyer area. Nowhere to dress in private in case you are travelling with friends or older children. (Not sure how other rooms are configured) There was a laundry area on our floor for a fee. We didn’t use it but saw many other folks using it. Shibuya scramble square is right next door if you want to visit Shibuya Sky. There’s also restaurant options in there. Connected to the Shibuya station. Really enjoyed my stay.
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