The Strings by InterContinental Tokyo, an IHG Hotel

I have stayed at the strings on a number of occasions. This time, it was a week of business filed by a week of pleasure with family members. The staff could not be any better as they are just wonderful. The whole vibe of the hotel is serene. The breakfast offers many choices, both western and Asian foods. The only negative comment I have to make about the hotel is that it’s carpeting in the hallways and guestrooms needs updating.

We used two rooms during this week. My wife and I stayed in the standard room. It was spacious, in my opinion, by Tokyo standard. My daughter's family with a baby girl stayed in a larger one. The room is more impressive with a super king size bed. There was still a lot space left even after adding a crib. The location was the key factor as it is so near the Shinagawa Station as we planned only using public transport the week we stayed in Tokyo. This is a 5-star luxury even though it is not a huge hotel. It is quiet and super clean. Unfortunately we were not able to try their restaurants because we were always busy in town. There was a time when they delivered the tea bags which were different from what I requested. After I mentioning the issue to the front desk, the young lady receptionist followed by a room maid came up to apologize. I was impressed by their follow-up service, reflecting their high quality Japanese culture. We really enjoyed staying at this hotel.