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Emmanuel
3 Jul 2024 - 8 Jul 2024
reviewed on expedia
4 out of 5 stars
Very nice and clean hotel, by the sea and ideal for family vacation (mainy young children). My only concern is about breakfast : despite the fact it opens at 6:30 (at least in summer), it is over crowded with a significant waiting time. The check-in/check-out time was also fairly long. The personnel was very nice and helpful. Overall a very good hotel.
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Morgan
31 May 2024 - 2 Jun 2024
reviewed on expedia
3 out of 5 stars
Our stay would have been perfect if it were not for the terrible sleep we got because the rooms felt hot and sticky. The a/c, though there are “thermostats” in the room, are centrally controlled and can not be set cooler than what the hotel has set it to. The alternative is to rent fans. The rooms should be more comfortable at an Intercontinental.
Upon check in when entering the elevator there was so much pee on the floor amongst all the water people have brought in from the pool area. My assumption was that a child may have had an accident, but the smell was very unpleasant.
Overall, it’s a decent hotel in a great location with many things to do. My suggestion would just be to let guests control the temperature in their own rooms, especially since the brutal Okinawa summer is upon us.
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Cathy
1 May 2024 - 5 May 2024
reviewed on expedia
4 out of 5 stars
Great beach and property for families!
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DANIEL
13 Apr 2024 - 18 Apr 2024
reviewed on expedia
2 out of 5 stars
The property was ok but, given the price and the standard expected in a 4 stars hotel, there were several issues. First of all, the transport around the island was very limited, so if you did not have a private vehicle, it's better to look for another location. The area around the property is nice, but there are not lot of restaurants. Second, the property had lot of facilities, but some of them (as the children park) you had to pay them separately. And the worst is that there was a long waiting to get a table for breakfast. To be honest, waiting 30-40 minutes to have breakfast is not what you expect when you stay in a 4 star hotel.
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Andy
23 Aug 2023 - 26 Aug 2023
reviewed on expedia
2 out of 5 stars
I spent a few nights at the hotel with my wife and two daughters (aged 10 and 13) recently. The staff were excellent and the beach was really good, but...
* The Grill restaurant was closed throughout our stay, and the Italian restaurant was also not open every night. This really just leaves the extremely expensive hotel restaurant, and I didn't want to spend up to £200 per night on a family dinner.
* The breakfast situation is awful. You have to book online for a breakfast table but you can only book on the day after 630am. First day we booked at 815am and had to wait over 2 hours for a free table. So we booked earlier at 715am the next day and still waited over 2 hours. So we booked earlier at 645am the next day and still waited 2 hours. I don't want to get up at 630am on holiday nor wait 2 hours for breakfast.
* I paid for bed & breakfast for 4 people through Expedia but bizarrely the hotel don't regard a 10 year old as a person so I had to pay another £50 per day extra so she could have a bed and some breakfast. The hotel say they have issues with Expedia but not so much that they can be bothered to fix the problem when they can just charge more money. Also the room is not suitable for 4 people at all.
* The hotel room decor, whilst clean, is decades out of date and just doesn't justify all the high prices, like the beach inflatable course being £20 per person or £50 per person dinner. No wonder the local shop at the end of the road is always so busy with hotel guests.
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Connor
18 Jul 2023 - 22 Jul 2023
reviewed on expedia
5 out of 5 stars
Great for families, easy access to beach and pool
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Yohei
5 Jul 2023 - 9 Jul 2023
reviewed on expedia
5 out of 5 stars
Beautiful beach, very nice location and hotel is very clean. It’s old hotel but well maintain. It’s perfect for family. A lot of marine activities, I want to visit again.
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Chi Por
Invalid Date - Invalid Date
reviewed on expedia
4 out of 5 stars
This was our 2nd time staying at ANA Intercontinental Manza Beach Resort since our honeymoon stay more than 10 years ago and sadly, the resort has started to show its age... My family of 3 stayed 6 nights in a Class Room (twin beds) on the 4th floor. We didn’t request an extra bed as it would cost an additional 8000 yen per night. The 2x single beds were put together but it did not come with a bed bridge (gap filler). We made a request the next day, but the staff said that such a service is not available. Despite sharing only 2x single beds between the 3 of us, we’ve had a good sleep as the bedding was comfortable. We booked a beach view room which overlooks the garden pool as well as the resort’s private beach and it was totally worth paying extra for it. It was spacious, but it’s quite worn out with scuff marks all over the floor, walls, and furniture. You could see wear and tear throughout the resort as well so it’s overdue for a full renovation. Room cleanliness can be improved as we’ve found long hair on the bathroom wall. The pool was great as it is not too deep even for younger kids. Breakfast buffet was busy with a 15-20 min table wait every morning. Although the food quality and variety weren’t as great as our 2012 trip, it was still good enough to be worth paying and queuing for. Overall, my stay was good but I’d most likely only visit again if the resort gets a full renovation. It's a shame because it probably has the best location settings in the entire Okinawa.
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Ben
3 Jun 2023 - 4 Jun 2023
reviewed on expedia
5 out of 5 stars
This was an incredible (but pricey) stay! The hotel is beautifully modern with friendly staff. I stayed with my family. My kids loved the pool and my wife and I enjoyed the pool refreshment bar. The drinks were good but expensive (~1200-1500¥), as was the restaurant. That’s about the only complaint I can come up with on this place. I look forward to doing some boat trips and a dive trip the next time we stay here!
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Bradley
23 May 2023 - 24 May 2023
reviewed on expedia
3 out of 5 stars
Property itself was great. The pool being closed at 6pm was a real bummer for the kids. If check in is at 3 and you only happen to stay a night you only get a few hours of possible pool time.