Huis Ten Bosch Hotel Europe

This is an excellent experience for our family trip; my kid loves the strawberries in the breakfast which is so great. Our family trip was an incredibly enjoyable experience! The hotel breakfast was truly exceptional and my kid was delighted with the fresh and juicy strawberries that were served. They were definitely the highlight of their breakfast and it was great to see them start their day with such a nutritious and delicious meal. Overall, we had a wonderful time and the breakfast definitely contributed to the amazing experience. This was an excellent family trip! My kid loved the delicious strawberries at breakfast.

This place is STRANGE,per Expedia they were only 2 rooms left… the place is HUGE as this is an AMUSEMENT PARK, the largest in Japan… but no one is there… at breakfast we saw a minimum of people, not too many children. At night there are no guests to be seen and there is minimal dining, which barely ha people. It is like you walked into a SciFi set…. Staff is friendly but barel any English!

The hotel is nice and the location is good (close to the side entrance of Huis Ten Bosch) and I can see the beautiful tower and the channel out of the window. However, the hotel should deal with the payment more carefully, especially foreigners. When I checked in, I bought the 1.5 days ticket. The clerk made a mistake with the money and refund the credit card payment immediately. I wasn't aware of it "until" I get 2 messages from my bank in the night, which caught my attention. Receptionist told me they made a mistake "after" I went to the front-desk (hotel should told me right away when it happened). Moreover, the hotel should NOT claim this money to the credit card company because a "positive number" (this wrong payment) and a "negative number" (refund) was equal to "zero". Because of this action and the timing difference, the credit card company charged for "international transaction fee" and "extra money" (the exchange rate of payment and refund were different, although they are just within 5 minutes), respectively. My bank told me it the hotel didn't do it right, that is, claiming these 2 transactions (the wrong payment at the beginning and refund afterward). Bank said that most of the hotels/shops should know the solution when this kind of mistake happened. I recommend hotel taking serious in this kind of issues in the future. Otherwise, although my family had a very good time in Huis Ten Bosch, the payment issue will be hard to forget. Thank you very much.