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The Westin Rusutsu Resort

5 star hotel
8.8/10 Excellent
(309 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Westin Rusutsu Resort is a great option for families visiting Hokkaido, offering spacious rooms suitable for families of up to six. Families will appreciate the resort's range of activities and the convenience of an on-site onsen. While the breakfast buffet is a highlight, be prepared for higher dining costs on-site. The resort also boasts impressive views of Mount Yotei.

Guest highlights

The spacious rooms, easily accommodating families of up to six.
The on-site onsen for relaxation after a day of activities.
The range of outdoor activities available at the resort.
The impressive views of Mount Yotei.

About the hotel

Enjoy direct access to the slopes and an indoor pool at The Westin Rusutsu Resort during the winter, and return in the summer for a round at the resort's golf course.

Nearby attractions

Located in Rusutsu, The Westin Rusutsu Resort is near theme parks and in the mountains. Shikotsu-Toya National Park and Mount Yotei reflect the area's natural beauty and area attractions include Toyako Forest Museum and Niseko Takahashi Dairy Farm. Take in the nearby slopes with cross-country skiing and skiing lessons, or check out other outdoor activities such as snow tubing and sledding.

Popular amenities

Family friendly

Free area shuttle
Indoor pool
Laundry facilities
Mini golf
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
3 restaurants and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 7 am–9 am: jpy 3300 for adults and jpy 1980 for children
Room service available

Spa

2 hot springs
Aromatherapy
Body treatments
Facials
Hot springs open from 5:00 am - 1:00 am
Hot springs water temperature (fahrenheit) - 104
Indoor mineral hot springs (onsen)
Massage - sports
Outdoor mineral hot springs (onsen)
Separate men/women areas in public bath

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski equipment rentals
Ski passes
Ski storage
Ski-in/ski-out access
Tour/ticket assistance
Wedding services

Accessibility

Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lever door handles
Raised toilet seat
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

18 holes of golf
24-hour fitness center
3 outdoor tennis courts
Golf driving range
Horse riding/rentals
Hot springs
Indoor pool
Lifeguards on site
Mini golf
Shopping
Snowboarding
Snowmobiling
Spa services
Spa tub
Steam room

Outdoor

Garden
Lifeguards on site

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
New Chitose Airport
64 km from this hotel
map

Reviews that mention...

Family Reviews

for The Westin Rusutsu Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

17%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Westin Rusutsu Resort

Latest reviews (6)

M

Mickael

16 Feb 2024 - 19 Feb 2024
reviewed on hcom

3 out of 5 stars

The hotel is perfect location for skiing, however i have my 4 years old kid with me and i was surprise to not have any playroom for that small age kid, of course there is some which you have to pay everything butits open in the afternoon, a bit desappointed for Marriot! The buffet is saving weist, not so many choice and everyday similar. I pay more than 1400 dollars a night, really expensive hotel for what i use to take before as mariot or even hilton which i wasnt desapointed.
W

Wing Ngar Rowena

1 Jul 2019 - 3 Jul 2019
reviewed on hcom

5 out of 5 stars

It’s a very relaxing stay. The kids enjoy the outdoor activities very much. Will come back again
J

Jared

11 Feb 2019 - 13 Feb 2019
reviewed on hcom

5 out of 5 stars

Stayed here for 2 nights. Room was 2 levels with the beds upstairs and a big living room downstairs. It can easily sleep up to 6 people. The only issue is the bathroom is downstairs so if you sleep upstairs you need to walk down the stairs in the middle of the night which is a bit of an inconvenience. besides that, the room was really big and impressive. The hotel has a breakfast buffet in the morning which will run at least $100 for a family of 4 (2 adults / 2 kids). Other than the buffet there isn’t any other breakfast dining option unless you go across to the Rusutsu Resort (10 min monorail ride). We ate dinner there as well and spent another $200 at their Japanese restaurant. Be prepared to spend $300+ on meals per day at the Westin. Closest restaurant is around 40 mins drive from the hotel so you really have no option but to dine at the hotels. We did enjoy the onsen at the Westin which was nice to have after a long day on the slopes. I also got a foot massage at their spa which was mediocre at best. The resort has a laundry facility (6 washers / 6 dryers) which is a nice touch but the dryers take a LONG time to dry clothes! Still, it’s better than not having anything at all. Overall, the staff and service was excellent. Would recommend staying here.
S

Swee San

10 Dec 2018 - 12 Dec 2018
reviewed on hcom

5 out of 5 stars

Fabulous and spacious family hotel with great Amenities. Fascinating Mt Yotei view from hotel with lots of snow play activities. 3 nights stay a must. Spacious stay enough for family of 4. Will definitely return if happen to visit Hokkaido again.
A

24 Jul 2020 - 25 Jul 2020
reviewed on hcom

4 out of 5 stars

Resort and theme park suited for children. Many activities within the resort. Very clean room and hotel. Beautiful day in Hokkaido
A

13 Dec 2018 - 19 Dec 2018
reviewed on hcom

5 out of 5 stars

Our family of 5 stayed here in Dec 2018. It is our first visit to a ski resort and we were very pleased with all that Westin Rusutsu had to offer. Excellent service, rooms were big and clean, service staff were attentive, restaurants and convenience store outside the hotel were just a short walk away. We’ll be back!
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