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Hyatt Regency Kolkata

5 star hotel
Kids stay free
Connecting rooms
8.6/10 Excellent
(412 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Hyatt Regency Kolkata is a great option for families, offering spacious rooms and a welcoming atmosphere. Families appreciate the helpful and friendly staff, who go above and beyond to ensure a pleasant stay. The breakfast offers a wide selection of options, and the hotel's location near a park with a lake provides a tranquil setting. While some guests have reported issues with room smells and refunds, the majority of family reviews highlight the positive experience, excellent service and spacious accommodations.

Guest highlights

The helpful and friendly staff who go above and beyond for guests.
Spacious rooms with views of a park and lake.
Delicious breakfast with options to accommodate special requests.

About the hotel

3 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a 24-hour health club, and a poolside bar.

Nearby attractions

Located on a river, Hyatt Regency Kolkata is in Salt Lake neighborhood and is connected to a shopping center. New Market and South City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Alipore Zoo and Botanical Gardens. Looking to enjoy an event or a game while in town? See what's going on at Eden Gardens.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Playground
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

24-hour room service
3 bars/lounges and 1 poolside bar
3 restaurants and 2 coffee shops
Buffet breakfast available for a fee daily 7:00 am–10:00 am: inr 999 per person
Coffee/tea in common area(s)

Spa

7 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Manicures and pedicures
Massage - swedish
Massage - thai
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Things to do

24-hour fitness center
Aerobics classes
Children's pool
Full-service spa
Outdoor pool
Outdoor tennis court
Playground
Racquetball/squash
Shopping
Tennis
Yoga classes

Outdoor

Bbq grill(s)
Garden
Picnic area
Pool cabanas (surcharge)
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Lockers available

More

Designated smoking areas (fines apply)
Fireplace in lobby

Nearest Airport

Airplane
Netaji Subhas Chandra Bose International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Regency Kolkata
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

20%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency Kolkata

Latest reviews (5)

J

Jay

14 Aug 2024 - 15 Aug 2024
reviewed on hcom

5 out of 5 stars

Great for family stays or solo trips or romantic getaways, as a tourist who was doing a multi city trip they helped a lot with lots of things and allowed me to rest.
N

Nancy

1 May 2024 - 2 May 2024
reviewed on expedia

5 out of 5 stars

All of the staff went above and beyond. They made you feel like family verses a customer. Conversations were easy and enjoyable from all you encountered. The room was clean, spacious and welcoming.
S

Surajit

12 Nov 2023 - 23 Nov 2023
reviewed on hcom

1 out of 5 stars

HORRIBLE experience. My family and I traveled 30 hours from New York to Kolkata and booked 2 rooms, 11 nights, to attend a family wedding. Total cost $2,382.60 (2 lakhs Indian rupees) by booking through Hotels.com. Both rooms smelled AWFUL. I am a surgeon in the US and I think the hotel's ventilation system has mold. I asked Hotels.com to cancel my booking as soon as I entered the hotel - they told me the Hyatt wanted to discuss with me directly and Hotels.com would help me get a refund. The Hyatt front desk staff then told me they could not give me a refund because I booked through Hotels.com and that I would have to speak to Hotels.com about it. I immediately booked a different hotel (JW Marriott Kolkata which was wonderful) and left the Hyatt the next morning. We had to stay for 1 night because we did not want to travel in the dark in a city unfamiliar to us. We did not stay at the Hyatt for the remaining 10 nights of the booking. After 1 month of waiting to hear back, Hotels.com informed me that the Hyatt refused to issue me a refund. Basically, the hotel decided to keep its fees for 11 nights even though we only stayed for 1 night. This is definitely not a 5 star hotel. The Hyatt Regency Kolkata and its property owner are a disgrace.
M

Mahmudul

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

We were a family of 4, and booked 2 rooms for 7 nights. The rooms were spacious, had a view of a park with a big lake in front, breakfast had very good options, even we asked for items which were not in the list - but they did not hesitate to bake and deliver. Staff are very cordial and helpful. The main course Indian meals were spicy, but as we asked they did reduce the spices.
S

Shamim

30 Apr 2022 - 3 May 2022
reviewed on travelocity

5 out of 5 stars

Excellent property to stay with family
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