H
Ho Yin
31 Jul 2024 - 1 Aug 2024
reviewed on hcom
5 out of 5 stars
excellent service, baby friendly hotel.
M
Man Ki
1 Jun 2024 - 2 Jun 2024
reviewed on expedia
5 out of 5 stars
Clean and spacious room, baby-friendly, accessible location close to Ocean Park.
P
Pau Gutierrez De pando
30 May 2024 - 1 Jun 2024
reviewed on expedia
3 out of 5 stars
The standard of food wasn't great. Since there are limited options in the area, this was disappointing. We also booked a room for 2 adults and 2 children with breakfast. We were told at check-in that breakfast only included 2 adults and that we had to pay for the children. The children cost £25 each per day which was ridiculous as paid £100 on top of room fee just for a 5 and 7 year old who basically ate fruit and toast. The booking was not clear on this and gave no warning that we had to pay 2 additional kids. I am not sure if this is an Expedia or hotel issue but when I did try in advance to check with hotel, the website was always under maintenance. If i had of known, I would have booked another nicer hotel for the extra money as the Fullerton nearby was not much more and room included breakfast for all. if you book for 4 people, you should be told that the breakfast only includes 2 or better still, let you just book for all so no hidden surprises. As we had paid for breakfast, we had no choice but to pay for the kids. I know not the biggest deal but just felt the hotel just kept trying to make money out of you so a bit deceptive and tacky to be honest. The hotel itself is nice and very close to MTR so great spot for families as the pool is great for kids. Also asked if we could use pool after check out as had a late flight and they said no?! they did agree to a 2pm check out but I did not understand why we couldn't still use the pool? It was empty anyway, strange.
C
Chi-Chi
2 Apr 2024 - 11 Apr 2024
reviewed on expedia
5 out of 5 stars
Booked the Marriott because of the swimming pools and proximity to MTR. Ocean Park and the MTR are literally next door to the hotel, and it is only one stop to Admiralty, which is very convenient for interchanges. The room was lovely and the pools very quiet - the kids loved it. Would definitely consider staying there again. So comfortable and luxurious. Also recommend Water World which is a shuttle bus ride away!
N
Nataly
6 Dec 2023 - 8 Dec 2023
reviewed on expedia
5 out of 5 stars
Excellent location right next to the Ocean Park. Nice size rooms with a great design features and all the amenities such as Nespresso coffee machine and super plush bath robe. But the best part was the extra deep bathtub which kids absolutely loved soaking in after a day at the park.
Y
Yuen Yue Freda
26 Nov 2023 - 27 Nov 2023
reviewed on expedia
5 out of 5 stars
Good hotel for family
V
Valerie
16 Nov 2023 - 20 Nov 2023
reviewed on expedia
4 out of 5 stars
The property was beautiful, well maintained, very green and lovely. However, the food options were poor. The 'cafe' offered breakfast at $30 per person and up! The other restaurants were much higher priced than that! This hotel was connected with Ocean Park and the MTR (underground train), but nothing else without a lengthy ride. Very poor pricing for a larger family.
S
Sharon
13 Oct 2023 - 15 Oct 2023
reviewed on expedia
5 out of 5 stars
Especially appreciate the housekeeping staff, once she knew we have baby in room, she send us more tissue paper, towel and bottle water by no requested, which is very thoughtful.
W
Wai Ying
4 Oct 2023 - 6 Oct 2023
reviewed on hcom
5 out of 5 stars
Comfy stay. Clean! New ! Spacious
Good for family
Kid loves the pool and playroom
X
Xiao Hui
Invalid Date - Invalid Date
reviewed on expedia
5 out of 5 stars
Staff are excellent, from bell boy, concierge, reception, house keeping, common area cleaning etc; lots of Cantonese speaking staff creates stronger home sense since Cantonese is our mother tongue.
Very thoughtful plants choices in the garden, they appear to have the natural ingredients that repel mosquitos.
Breakfast buffet is tasty with lots of variety, would be better if dining period is a bit longer, currently only 90 min per time slot.
Complimentary bottle waters and snack are great.
The 3 levels tall Aquarium located in front entrance plus room view of the Ocean Park are stunning. The swimming pools and kids indoor/outdoor activities creat a family friendly environment! My kids have already requested to come back here next time.
Areas of improvement: 1) automatic doors are needed in hotel entrance & accesses between buildings, difficult to open heavy doors with luggages and small children. 2) more hooks in hotel room for hanging stuff. 3) coin laundry and dryer machines would be appreciated. 4) more towels are needed as we only had 2 sets of towels for family of 4. 5) lunch & dinner buffet are too pricy.