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Mercure Hotel & Residenz Checkpoint Charlie

Kids stay free
Connecting rooms
9.2/10 Wonderful
(1009 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Mercure Hotel & Residenz Checkpoint Charlie is a great option for families visiting Berlin. Families particularly appreciate the spacious rooms, excellent breakfasts, and the hotel's fantastic location, making it easy to explore the city's many attractions. Many guests have noted the helpful and friendly staff.

Guest highlights

Spacious family rooms, perfect for families of four or five.
Excellent breakfasts, often praised for their quality and variety, including a Nutella dispenser.
The hotel's central location, within walking distance of many of Berlin's main attractions.
The helpful and friendly staff.

About the hotel

This smoke-free hotel features a full-service spa, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking.

Nearby attractions

Mercure Hotel & Residenz Checkpoint Charlie is located in Mitte, a neighborhood in Berlin, and is near a metro station. Brandenburg Gate and Konzerthaus Berlin are local landmarks, and some of the area's attractions include Zoo Berlin and Madame Tussauds. Looking to enjoy an event or a game while in town? See what's going on at Mercedes-Benz Arena, or consider a night out at Kindl-Buhne Wuhlheide. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Laundry facilities
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Buffet breakfast available for a fee 6:30 am–10:30 am on weekdays and 7:00 am–11:00 am on weekends: eur 22 for adults and eur 11 for children
Room service available

Spa

Massages
Spa open daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Things to do

Bicycle rentals
Fitness center
Full-service spa
Sauna

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Berlin Brandenburg Airport
18 km from this hotel
map

Reviews that mention...

Family Reviews

for Mercure Hotel & Residenz Checkpoint Charlie
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

12 reviews

Review data

5 star reviews

75%

4 star reviews

17%

3 star reviews

0%

2 star reviews

8%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Mercure Hotel & Residenz Checkpoint Charlie

Showing 1 - 10 of 12 reviews

Latest reviews (12)

M

Merry

14 Apr 2024 - 15 Apr 2024
reviewed on expedia

5 out of 5 stars

This was a great hotel with a great location. Room was spacious for a family of four and the breakfast was excellent.
O

Oliver

4 Apr 2024 - 8 Apr 2024
reviewed on expedia

5 out of 5 stars

Excellent location, friendly staff, great breakfast, large family rooms- plan to be back soon!
B

Ben

1 Nov 2023 - 4 Nov 2023
reviewed on expedia

5 out of 5 stars

Great location and great hotel for a family
S

Sebastian

25 Oct 2023 - 29 Oct 2023
reviewed on hcom

4 out of 5 stars

The location is great and the kids love the breakfast…especially the Nutella dispenser.
N

Nicole

28 Jun 2023 - 3 Jul 2023
reviewed on travelocity

5 out of 5 stars

Our family enjoyed our stay! Great location and quiet at night. Wonderful staff!
M

Maria Janaina

8 Jun 2023 - 13 Jun 2023
reviewed on travelocity

2 out of 5 stars

After 15 hours flying from Miami to Berlin ( connections ) my 8 years old child and I arrived at this hotel around 1pm. I asked the front desk if there would be any way they could arrange us an earlier check in considering I didn’t have bay idea that we would be that tired with jetleg. They said NO. We sat on the couch located in that waiting area … I saw other guest arriving and getting rooms before us . The young guy who wears a strange earrings somewhere in his body told a guest in front of us that there was room available for them of Course. This crap should learn more about empathy towards others. The end of the story , this hotel is a very low class 4 stars hotel. I would rate this place a 1 star. I have stayed in 3 stars hotels and you cannot compare. Ops , the manager is also very arrogant when I asked to talk to her about my concerns about the cleaning people comes to my room and taking my cards away and showing up while we were downstairs for breakfast . By the way they don’t allow you to come inside if they are cleaning. I do NOT recommend this hotel .
H

Harry

6 Jun 2023 - 13 Jun 2023
reviewed on travelocity

4 out of 5 stars

All was great except for the noise of running children in room above. Front desk called them but it had little effect.
R

Rafael

28 May 2023 - 30 May 2023
reviewed on hcom

5 out of 5 stars

Beautiful hotel, but beware of tight drive below 4 floors for parking, not for faint of heart. The hotel is wonderful! The location if also outstanding! We stayed 2 nights, and had walking distance to 90% of the Berlin main attractions. You will need to cath a ride to see the palace. The staff realized that due to my mistake, they only setup the family room for 4, but we are family of 5. Without delay, they placed sofa bed and dressed it for our stay. The family room for 5 was separated into 2 rooms. kids had a double bed with sofa, we had large size room with double bed. Our room had a hidden fridge at the end of the cabinet, fully set with glasses. It was a really nice room, and great deco. The staff is amazing, gave us wonderful recommendation for "cash only restaurant" for a clasic schnitzel, it was outstanding. We will come back to this hotel in the future.
J

Jennifer

11 Apr 2023 - 14 Apr 2023
reviewed on travelocity

5 out of 5 stars

Huge family room, great location, very helpful and friendly staff, very quiet and in a brilliant central location. Most attactions within a 30 min walk.
S

Seyamak

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

Very good hotel, breakfast is also perfect. Rooms are big enough for family.
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