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Harry
10 Sept 2024 - 13 Sept 2024
reviewed on hcom
5 out of 5 stars
All though we didn’t spend much time in the hotel, the hotel was clean & tidy & had plenty for everyone to do while staying! All the staff were very happy to help & also interacted really well with the kids!
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Emma
26 Aug 2024 - 30 Aug 2024
reviewed on hcom
4 out of 5 stars
Perfect family base for Disneyland Paris! Amazing facilities for children with a pool, waterslides, adventure playground, arcade, soft play and much more on site. We had a really lovely stay. Shuttle service to Disney was busy but frequent and a good service. If you drive you can park for free at the Disney parks by showing your room key wallet - a massive perk for us!
Only issue we had was our room lost electric a couple of times - always sorted by reception/maintenance as soon as possible and hardly affected our stay!
We would definitely stay again as a base for our Disney holidays, due to the facilities for children I honestly think it is a better base than the Disney onsite hotels!
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Edward
25 Aug 2024 - 26 Aug 2024
reviewed on hcom
3 out of 5 stars
Hôtel room was very spacious which was great for a family of five and was clean. Didn’t see any where on site when booking that parking is now €17 in fact when I clicked about parking on hotels app it came up with a customers review saying great parking and free. The paying for parking would probably put me off staying again as with parking added made it similar price as Santa Fe.
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Deborah
2 Jul 2024 - 4 Jul 2024
reviewed on hcom
5 out of 5 stars
Absolutely amazing stay!!!!
We had a ball, the room was fabulous, great layout for us as 2 adults & 1 child. Pool is out of this world, you could have a holiday in this hotel alone nevermind visiting Disney!
Free shuttle bus ran to the parks very frequently although we actually used bolt / Uber to get back at night (9 euro) as it was easier & faster.
Check in was brilliant, Cyril on reception was amazing, gave us all the info we needed, chatted away while booking us in and gave us lots of advice. Great ambassador for Explorers.
Food was good, we had breakfast each day off the buffet, there was enough choice for a good start to the day.
We ate dinner in the resto on 1st night, again a buffet but I thought it was a bit overpriced for children, especially as our wee lady is a picky eater, perhaps an actual children's menu would be a better idea?
We ate from the pizza resto thé 2nd night & it was lovely, not overpriced and pizzas were cooked fresh to order.
All in all a fabulous stay and we'll definitely return!
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Zac
20 Aug 2024 - 24 Aug 2024
reviewed on hcom
3 out of 5 stars
The hotel facilities are brilliant for families, however, the pool had no lifeguard and kids were every where unattended. Kids coming flying out of the water slides knocking into other kids near by, dangerous!
Breakfast is plain but comes free with the price so can’t complain in that respect.
The room is small but has what is needed. The beds are awful, actually could cry with the back pain they’ve caused us as a family. The bunk beds were awful and kids kept complaining of it being so hard to sleep on. The fan made noises constantly like an alarm, but needed it on as the hotel doesn’t offer air con, windows are dangerous as they have no safety latch for kids. They open extremely wide and we were on the third floor with kids, so couldn’t leave it open. Shower very slow and powerless.
Overall, if the rooms were to be upgraded and beds were comfortable then we would stay again as the hotel offers so much fun for families.
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Holly
1 Aug 2024 - 5 Aug 2024
reviewed on hcom
3 out of 5 stars
Overall this is a great olace to stay for families. There are so many activities for the kids to do including the pool, outdoor playground, and acrade. There are three restaurants on site but not much for picky toddlers to eat. They can help you get tickets for Disneyland Paris which saves you some time. The room was a bit dirty as there were cobwebs on the ceiling and mold/mildew around the corners of the tub. They also seemed to have very little staff working at the front desk. Every time we went up there was 1 or 2 people workong to service about 10 families in line. So overall our stay was just okay. Would probably go again but not recommend to others.
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Nathalie
17 Jul 2024 - 21 Jul 2024
reviewed on hcom
3 out of 5 stars
My kids enjoyed the aqua pool and kids facilities. But the food was terrible at the hotel, both breakfast and lunch & dinner. Although I paid for continental breakfast (not the normal one). Some of the staff was friendly, but majority were not. Appreciated transfers to Disney. But would have loved to have early transfers from hotel to CDG. I had to take hotel transfer to Chessy.
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Ana
13 Jul 2024 - 15 Jul 2024
reviewed on expedia
3 out of 5 stars
The location is perfect, with lots of entertainment for kids. In question of room and quality of clean need to be review.
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David
1 Jul 2024 - 4 Jul 2024
reviewed on expedia
4 out of 5 stars
Family Rooms were a good size, with large double bed, and separate bunk-beds for kids that were well positioned to the side of room for quietness and slightly private.
Facilities in Hotel were very good. Inside pool and slides were great, and so too was the outside Park.
Buffett had good choice of options in morning and evenings. Although snacks & drinks were quite pricey.
slight grumble was the limited number of Shuttle buses to/from the Park, which were always fully loaded due to the 5x partner hotels they serve.
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Ayoola
4 Jul 2024 - 7 Jul 2024
reviewed on expedia
4 out of 5 stars
The hotel looks beautiful with attractions for the kids, great alternative if you are not lodging at disneyland hotel. The reception staffs were great too.
The main part was the breakfast option, there was this Chef called AKEEM, he will go above and beyond to male sure you are satisfied. It was a great few stay and I will definitely go back.